Nick Vandenberge work email
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Nick Vandenberge personal email
Nick Vandenberge phone numbers
I'm a Front-End Developer working in Baltimore, MD. I have a couple years of experience with HTML, CSS, Bootstrap, Javascript, jQuery, and React. Currently, I am working on transitioning into a full-stack developer by sharpening my skills and learning more about back-end development from The Coding Boot Camp at Johns Hopkins Engineering.
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Software EngineerBluesightBaltimore, Md, Us
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Software EngineerProtenus Jul 2022 - PresentBaltimore, Maryland, Us -
Associate Software EngineerProtenus Jun 2021 - Aug 2022Baltimore, Maryland, Us
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Support SpecialistProtenus Feb 2018 - May 2021Baltimore, Maryland, Us• Ensure all customer issues are diagnosed, addressed, and resolved in a timely manner, in accordance with Service Level Agreements (SLAs). • Improving the support workflows and procedures used by the Customer Success Team while building a culture of world-class support. • Contribute to an internal and customer-facing knowledge base regarding common issues, solutions, and product release notes.• Participate in testing and QA of products.• Collaborate across engineering teams to resolve issues.
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Customer Success EngineerAncile Solutions, Inc. Mar 2015 - Feb 2018Elkridge, Md, Us• Develop, integrate, and maintain technical solutions related to software and setup errors, and when needed create or assist in creating workaround procedures.• Assist customers with knowledge base and technical challenges encountered when using ANCILE’s proprietary software as, well as standard applications (IE, Firefox, Windows, and Office) that are used in conjunction with our solutions.• Participate in the recreation of customer software issues to knowledge base articles, learning content, forum moderation and blog posts.• Perform customer on boarding and retention activities that maximize our customer’s return on investment.• Work collaboratively with members of the Customer Success Scrum Team to resolve and log customer technical inquiries, feedback, and increase knowledge. -
Service Desk TechnicianGantech Jul 2014 - Dec 2014• Work with active directory to create and maintain new user accounts, distribution groups, and allow/deny user’s permissions. • Liaise with, and provide training and support to, end users and staff on computer operational issues. • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. • Receive, log and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. • Monitor and test PC performance and provide PC performance statistics and reports. • Creating user emails and distribution group in Exchange Management Console. • Accurately document, within client’s service and problem ticket system, instances of hardware failure, repair, installation, and removal. • Construct, install, and test customized configurations based on various platforms and operating systems. • Provide daily written and oral communications, make recommendations for improving documentation. • Create user access badges and security codes. • Maintain up-to-date knowledge of Standard Operating Procedures documents, hardware, and equipment contracts and supervise contract-based installations. • Tracking of equipment through asset management system. • Video conferencing setup (Lync, Skype) • Mobile support including iOS, Windows, and Android devices. • Communication device experience including Cisco IP phone configuration.
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Athletics Student AssistantStevenson University Sep 2012 - May 2014Stevenson, Md, Us• Communicated with customers regarding questions and concerns.• Supervised the safety of customers.• Maintained the fitness facility and ensured that all resources are used efficiently.• Handled all incoming calls and answered any inquires made.• Assisted the manager in coordinating and executing athletic drills. -
Computer Information Systems StudentStevenson University Aug 2010 - May 2014Stevenson, Md, UsForensic Evidence Collection Tools & Technology – Registry Analysis Project• Project consisted of four team members assigned a different part of hard drive to extract digital evidence from.• Built a bootable Windows PE Disk with forensic tools.• Responsible for imaging hard drive and RAM of windows machine using FTK Imager.• Performed analysis and collected digital evidence from multiple registry keys using RegRipper.• Documented analysis and presented registry evidence collected in a professional manner.
Nick Vandenberge Skills
Nick Vandenberge Education Details
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Johns Hopkins Engineering Boot CampsFull-Stack Web Developer -
Betamore Academy
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Stevenson UniversityComputer Forensics
Frequently Asked Questions about Nick Vandenberge
What company does Nick Vandenberge work for?
Nick Vandenberge works for Bluesight
What is Nick Vandenberge's role at the current company?
Nick Vandenberge's current role is Software Engineer.
What is Nick Vandenberge's email address?
Nick Vandenberge's email address is ni****@****ile.com
What is Nick Vandenberge's direct phone number?
Nick Vandenberge's direct phone number is +144356*****
What schools did Nick Vandenberge attend?
Nick Vandenberge attended Johns Hopkins Engineering Boot Camps, Betamore Academy, Stevenson University.
What are some of Nick Vandenberge's interests?
Nick Vandenberge has interest in Working Out, Fantasy Football, Watching American Football, Beach Volleyball, Working In Teams, New Technologies, Cyber Security/forensics, Exercising, Researching.
What skills is Nick Vandenberge known for?
Nick Vandenberge has skills like Microsoft Office, Windows, Public Speaking, Customer Service, Teamwork, Research, Social Media, Zendesk, Scrum, Uperform, Javascript, Technical Writing.
Who are Nick Vandenberge's colleagues?
Nick Vandenberge's colleagues are Eric Southern, Michelle Del Guercio, Adam Beeler, Pharmd, Ms, Steve Chernyak, Madelyn L. Van Wyk, Katie Love, Mason Smith.
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