Nicholas Viltrakis Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati

Cincinnati

Cincinnati Ohio

Saving the world one project at a time.www.Viltrakis.com

Cincinnati

Process Development (2012 - Present) Development for a series of business processes to implement a first-to-market invoicing and Electronic Health Record process. Coordinate and process usage data, deliver data to customers, monitor processes, ensure 100% accuracy, address customer inquiries. Developed detailed instructions for use for medical device data system interface. Key Achievements:• Facilitated dynamic and flexible change to a first to market payment strategy• Lead IT point release project to update cross platform functionality• Developed, and implemented several quality control user testing projects • Created all procedural work instructions for Sedasys finance Pay-by-Time / EHR Interface• Increased testing proficiency 25% though creation of a data generation tool

Blue Ash Ohio

Coordinated with hundreds of domestic and international affiliates for the expedited return of all devices and capital equipment for analysis or repair. Performed root cause analysis of delinquent complaints. Investigated and reconciled all "Mystery" devices.Key Achievements:• Increased "Device follow up" procedure efficiency ~226%• Developed International Capital Equipment procedural outline• Streamlined and outlined "Blind Device" resolution process• Effectively managed and maintained support for cross-functional team objectives under fiduciary constraints

Facilitated the trade in of 8000 harmonic generators.

Blue Ash

Assist EES Sedation platform in developing a series of business process to implement a first-to-market invoicing model. Coordinate and process usage data, deliver invoices to customers, monitor the processes, ensure 100% accuracy, address customer inquiries post launch.Key Achievements:• Delivered a Pay-by-Time invoicing model to the business including concept development, requirements, process maps, work instructions, test scripts, test execution, and remediation on time, and under budget in a customer focused fashion.• Developed a system of business process metrics allowing members at all levels to measure performance and address possible deficiencies• Led a complex and comprehensive series of Day-In-Life tests of both systems and processes that proved feasibility of the entire project end-to-end • Developed accrual process to allow business to recognize revenue within SOx compliant guidelines• Wrote user manual for an entirely new pricing model user interface consolidating functional instructions for all operations in one place• Defined and created an operational system to improve team onboarding• Became subject matter expert for Pay-by-Time process in only seven months• Recognized by the business for exceptional partnering

West Chester

Invoicing the services provided for over 470 individuals with disabilities. Submitted monthly and weekly invoices to Medicaid, 5 county board offices, and many individual payers. Supervised four, Maintained hundreds of contracts with various funding sources.Key Achievements:• Streamlined and improved the existing the billing process, allowing for the growth of $4 million of revenue in two years while increasing productivity by 40%• Created a client management database that cut redundant work and waste 75% • Managed the pragmatics of implementing a completely new government reimbursement system • Successfully negotiated half a million dollars in Medicaid payment disputes with federal division heads at the state capital• Strategically planned an organized system to accommodate a growth of 350 clients in seven counties in two years• Identified and quantified over $400,000 in previously unrecognized revenue

Bs, Telecommunication

Undergrad, Psychology

College Prep