• Communication: Counsel with various attorneys, paralegals, support staff, and clients through several different stages of litigation. Draft general correspondence with opposing counsel, court reporters, and internal staff.• Collaboration: Administer legal support in deposition and trial preparation pertaining to labor and employment, health care, commercial, and civil litigation practice. Excel in providing support within a fast-paced environment assessing and prioritizing demands• Legal: Prepare legal documents such as pleadings, interrogatories, motions, affidavits, subpoenas, and case related documents often performing legal research• Prioritization: Proven track record of success in managing and prioritizing deadlines for multiple cases delegating high priority projects and proceedings as necessary

•Coordination: Direct the disbursement process of an $8.75M settlement fund, executing 1,000+ requests to ensure clients receive maximum allotment•Client Service: Oversaw client base of 490+ class members managing large volumes of data and documents, maintaining accurate records, and resolve any issues or assist with client concerns when they arise.•Teamwork: Collaborative, team-oriented and able to work well independently. Work collectively with various legal professionals to ensure timely submittal of bi-weekly packages. Supervise a team of independent contractors to provide administrative and client support•Conflict Management: Formulate class counsel response to 250+ objections received, often performing research related to IDEA, ADA, and Title VII. Developed compelling and persuasive arguments generating a 94% win rate of those presented•Flexibility: Re-engineer existing processes to improve disbursement efficiency and productivity

•Organizational: Process and file various legal files through work product management system often dealing with confidential and sensitive information•Administrative: Provide administrative support paying close attention to detail with strong follow through. Contacting clients via telephone and email while providing excellent service• Processing: Accurately process and verify new client applications on a rolling basis maintaining strict confidentiality protocols•Adaptability: Ability to be flexible in a variety of situations maintaining a high level of professionalism. Experience pivoting to a remote work environment. Promoted to Coordinator position after less than a year due to key insights and demonstrating ability to quickly master existing processes

•Customer Service: Serve as a front desk receptionist providing exceptional customer service skills in-person, over the phone or via email inquiries •Organizational: Manage and coordinate various calendars within department, scheduling appointments to keep office orderly. Process and file various forms and applications for SLD programs •Problem Solving: Ability to hear and understand variety of problems and evaluate ways in which to solve them •Critical Thinking: Refer inquires to the appropriate offices or individuals when necessary

•Customer Service/Engagement: Facilitated positive guest interactions in person, over the phone, and via email. Engaged with guests to ensure satisfaction throughout their stay•Security: Executed safety procedures in housing facilities to ensure the security of all guests. Responded to emergencies and other safety and security needs as needed•Teamwork: Organized over 500+ conference guest check in/check out procedures by working closely with coworkers. Logged all staff and guest interactions through an online database

•Leadership: Plan and conduct General Meetings, Information Sessions, Committee Hearings, Board Orientations and Town Hall Meetings. Work collectively with fellow Board Members to reach a consensus on budgets, operating documents, and funding hearings•Fiscal Budgets/Audits: Provide student input to disburse and ensure allocation of $480k+ student activity fee funds are used to maximally benefit co-curricular programs and activities on campus•Presentation: Set up and delivered over 40+ engaging information sessions and orientation presentations for new applicants & new board members•Event Planning: Executed 25+ tabling events to over 2,500 students across the campus to bring educational value and awareness to UH events and raise participation rates to the student college experience•Social Media Manager: Posted engaging content & social support to engage target markets, increase their engagement, and our overall reach. Using Facebook, Instagram, Twitter, and LinkedIn channels to drive social media initiatives•Recruitment: Oversaw the process of attracting and recruiting new board members, creating recruitment strategy•Interviewing: Scheduled and conducted 20+ interviews of potential candidates. Constructed set list of interview questions and evaluation matrix with Screening Committee