Nicholas Bates Email & Phone Number

Columbus, Oh, Us

Pittsburgh, Pa, Us

For the local MLS team, each game day I arrive at the stadium and provide the following:Set up and support Visual Assisted RefereeSet up and support Medical Service ReplaySet up and support Referee Radio communicationsAct as a liaison between broadcasting and off-site officialsReport any issues following the game

Cranberry Township, Pa, Us

Provide analysis and support to applications offered by TrueCommerce.

New York, Ny, Us

Develop file transfer routes for internal services and corporate clients.- Analyze request for managed file transfers- Establish the file transfer route using SFTP, Network Data Mover, ConnectDirect, or other relevant technology- Provide client service and support to test the setup and analyze if their needs have been met- Use logs in managed file transfer system or Splunk to troubleshoot connection or transfer issues.- Transition the client to production systems for permanent serviceAchievements:* Assisted in efforts to automate certain provisioning aspects to provide faster, more consistent delivery of service* Assisted in documentation efforts to provide rapid and more consisted training and cross-training* Consistently met or exceeded monthly delivery quota

Atlanta, Georgia, Us

Work as an Infrastructure Operations Analyst for BNY Mellon's White Label clientsDevelop file transfer routes for internal services and corporate clients.- Analyze request for managed file transfers- Establish the file transfer route using SFTP, Network Data Mover, ConnectDirect, or other relevant technology- Provide client service and support to test the setup and analyze if their needs have been met- Use logs in managed file transfer system or Splunk to troubleshoot connection or transfer issues.- Transition the client to production systems for permanent service- Hired on to BNY Mellon full time from this contract roll

Provide Computer and Network support for small office/home office clients.- Analyzed residential or small office needs- helped clients select equipment or software solutions to meet their needs- installed equipment or software including computers, printers, routers- identified issues with current equipment and often cleared systems of malware or extraneous software- recovered data on old systems via boot media or drive removal and manual extraction

Youngstown, Oh, Us

Manage all IT infrastructure for company including desktop support, network administration, active directory, system documentation, backups, and system upgrades.- Be on site to take handle day-to-day IT needs- Manage users and group policies via Active Directory- Plan upgrades for aging equipment and servicesAchievements: * Executed Internet connection upgrade across 5 sites to switch from T1 over MPLS to Broadband over SD-WAN; estimated savings of $33,000 per annum* Upgraded firewall with service provider to a CISCO appliance greatly increasing network reliability and integrating firewall and end-point security * executed network closet re-racking and got services back up before next day at company HQ

Bracknell, England, Gb

Provide on site computer support for Aptiv (formerly Delphi)- Analyze and troubleshoot on-site equipment failures or service interruptions- image new equipment for distribuiton- see to daily tape drive back-up, cataloguing, and off site shipmentAchievements:* Volunteered for travel to client's Executive office in New York City on 24 hour notice to provide support while position was being filled. * Volunteered for project to analyze and document necessary provisions to allow for use of Mac computers on network

Ramsey, Nj, Us

- Train customers in use of equipment. - Ensure supply of equipment supplies to customers- Manage deployment of equipment for clientsAchievements:* Managed delivery and installation of new printers in new section of hospital

Memphis, Tn, Us

- Deliver automotive parts to commercial customers. - Provide service to customers both in the store and on the phone.

Anywhere, Us

- Work in call-center environment from home- Provide home network solutions to subscribers- Help customers find the service subscription that meets their needs

- Managed the receiving of supplies and items- Managed data entry of purchase orders according to items received- Provided customer service in the organization’s Contract Postal Unit- Managed inventory and accounting for Contract Postal Unit- Sorted interoffice and postal mail to personnel- Packed inventory for shipment to customers- Was involved in the design and implementation of new receiving system- Often managed the department alone- Trained forklift operator- Responsible for maintenance of fleet vehicle

Memphis, Tn, Us

- Aided customers with selecting parts and executed sale of parts- Aided with minor installations such as battery installation and wiper installation- Test certain electrical parts in customer vehicles such as batteries or starter motors- Run general diagnostics on vehicles such as OBD 1 and 2 code reading and provide possiblesolutions- Sell and deliver parts to commercial customers

- Assembled sensor components for use in chemical gas sensor units (soldering)- Tested the individual components for use in sensor systems- Calibrated the components for use in sensor systems for specified chemical- Assembled the system and ready documentation for shipment to customer- Cross-trained into shipping department