Nicholas Allen Email & Phone Number

Burbank, Ca, Us

New York, Ny, Us

Bellevue, Wa, Us

Unix System Administrator and Build Engineer in Development Operations (DevOps) at T-Mobile.

∙ Chosen among those at Motricity to continue to support Verizon Contracts.∙ Supported a multi-system Web application on a team adhering to a strict 24/7 and 99.999% SLA requirement.∙ Wrote code and scripts to automate and process Data Warehousing and assist logging, as well as improve response and resolution time for various other issues.∙ Troubleshooted server and network performance for Web applications comprised of a mixture of Windows and Linux infrastructure, using tools such as Splunk, Wireshark, ExtraHop, and PerfMon.∙ Built out, configured, and coded web apps and systems for various web-based operations using the Microsoft Azure cloud platform.∙ Wrote code for various server and client side functions for an international social network site.

∙ Assisted in Change Events by managing server and service availability as well as acted as a contact for external resources.∙ Facilitated review and approval for Change Requests and assisted with their execution.∙ Experience with network and application performance management, monitoring, and ticketing software such as F5 technologies BigIP, ExtraHop or ServiceNow.∙ Wrote scripts to help facilitate monitoring and to automate resolution steps in both Unix and Windows environments.∙ Troubleshooted various single and multi user issues while following standard Information Technology Infrastructure Library (ITIL) practices.

Morris Plains, New Jersey, Us

∙ Experience troubleshooting and setting up various environments including RHEL/CentOS, Ubuntu, Debian, FreeBSD, and Windows Server 2003/2008 R2.∙ Knowledge of Cisco switch and firewall configuration, management and network monitoring.∙ Troubleshooted web-platforms and control panels such as cPanel, Plesk, Apache and IIS.∙ Configuring and setup of DNS and nameserver systems to troubleshoot routing issues.

Experience with resolving concerns and solve disputes between patrons.Helped direct a team of over 30, resolving scheduling conflicts and performing time and resource management.Taught swim lessons to people from all ages (3+) and skills ranging from beginners to advanced competitive swimming.