Nicholas Won Email & Phone Number

Danville, CA, US

Chicago, Illinois, United States

• Responsible for the roadmap 5 products designed to manage certified repair networks for automotive OEM’s
• Consistently delivering products for major automotive OEM's through coordinating GTM strategy, marketing, and product development
• Responsible for the delivery of new B2B products that facilitate relationships between repair facilities and consumers for automotive OEM's
• Taking new B2B SaaS products from 0-1 from ideation through to delivery
• Previously managed the backlog and feature development of 2 products designed for use by several top auto insurance carriers
• Planned and delivered on enhancements for our scheduling and DRP management products used by major auto insurance companies across the country

Richmond, Virginia, United States

• Led a team of 3 through a cross functional product improvement effort that saved over 6,000 labor hours annually
• Coordinated the development and delivery of an automated NLP solution that cut down manual review time by 90%
• Identified gaps in employee separation process and led the implementation of features that decreased delays by 80%
• Oversaw development with an international vendor to re-engineer the delivery of crucial data that solves upwards of 2,500 compliance issues annually
• Lead stakeholder meetings, develop user stories, identify pain points, and analyze customer products/processes for improvements

Virtual (Covid-19)

• Modified a current operations process for an approximate 97% better turnaround time
• Developed and presented a press release focused on improving the efficiency of Amazon inbound and outbound processes
• Participated in daily case studies, intern discussions, and leadership development activities
• In-person intern role entails leading 50-200 associates while developing and carrying out plans to increase performance

San Jose, California

• Improved manufacturing processes of Gallium Arsenide wafers resulting in a more stable and clean reactive ion etch
• Performed time studies identifying process bottlenecks, thus improving wafer fabrication for manufacturability and yield improvement
• Used scanning electron microscope to identify weak points in wafers, resulting in process improvements to address said weaknesses
• Developed and qualified III-V semiconductor laser wafer fabrication processes
• Conducted process capability analysis, failure mode analysis, DOE, and SPC review for continuous improvement
• Used SEM and EDX to conduct analyses inside of a level 1000 cleanroom

Fremont, California

• Consulted for Apple to certify iPhone XS, XS Max, and XR before release.
• Tested RF radiation and specific absorption rates (SAR) against FCC regulations for Apple to ensure the safety of the public
• Developed working knowledge of the SAR testing methods, instrumentation, and systems.
• Communicated with customers during setup and operation to ensure proper evaluation.
• Learned how to efficiently operate Dosimetric Assessment Systems and wireless call boxes.
• Completed project two weeks ahead of schedule.

Bachelor'S Degree, Mechanical Engineering

Bachelor'S Degree, Mechanical Engineering

• Studied abroad during the 2019-2020 school year • Duttenhaver Scholarship Recipient • UC EAP Scholarship Recipient