Nicholas Phelps Email & Phone Number

Lampasas, TX, US

Reston, Virginia, US

• Facilitate RMF authorization processes, including preparing documentation and coordinating with accrediting authorities.
• Ensure compliance with DISA (Defense Information Systems Agency) standards and regulations, as well as identifying security controls to protect sensitive information.
• Collaborate with developers to conduct vulnerability scans and assessments, identifying and remediating security issues in systems.

Manchester, NH, US

• Facilitate engaging and interactive online discussions, encouraging critical thinking and knowledge application among students.
• Provide timely feedback and assessment of student work, promoting continuous improvement and mastery of course concepts.
• Mentor and advise students on academic and career-related matters, fostering a supportive and enriching learning environment.

Temple, Texas, US

• Actively assess and enhance the enterprise security posture by identifying vulnerabilities, automating tasks, and implementing effective security measures.
• Provide technical support and guidance to the Chief Information Officer (CIO) on all IT matters, ensuring alignment with business objectives and compliance with industry standards.
• Collaborate with cross-functional teams to design and implement IT infrastructure solutions, leveraging industry best practices and ensuring high availability, scalability, and reliability.
• Mentor and guide junior IT personnel on enterprise Windows server and services management.

Lake Mary, Florida, US

• Evaluate and validate educational content for the CompTIA Security+ 701 certification, ensuring accuracy, relevance, and alignment with exam objectives.
• Collaborate with a team of subject matter experts to review and refine course materials, enhancing the overall learning experience for students.
• Provide expert feedback and recommendations to authors and content creators, contributing to continuous improvement and content optimization.

Las Vegas, Nevada, US

• Manage and lead the team responsible for designing, implementing, and supporting IT infrastructure solutions in a large-scale Windows server enterprise environment.
• Evaluate, recommend, and implement technology solutions that improve IT systems' performance, reliability, and security.
• Lead cross-functional teams in the development and implementation of infrastructure projects.
• Monitor and maintain Windows server performance and security, identifying and addressing issues proactively.
• Develop system policy documentation, including system requirements specifications, system design documents, and test plans.
• Provide technical guidance and mentorship to team members.

Reston, VA, US

• Design and implement Windows server solutions for clients in the government sector.
• Guided systems engineering analysis and design, including system architecture development, requirements analysis, and system performance analysis.
• Supervise and mentor newly hired system administrators on Windows enterprise services and applications.
• Serve as technical lead for multiple sites servers overseeing policy, security, and upgrades.
• Conduct server troubleshooting and repair to ensure maximum system uptime.

Arlington, Virginia, US

• Remain current on emerging information technology tools and techniques for incorporation into the curriculum
• Aid in the development of CompTIA A+, Network+, and Security+ training materials; created training plans, labs, course materials, and course evaluations.
• Direct classroom instruction along with online training covering the topics of hardware and software troubleshooting, replacement, networking, and cyber security best practices.
• Conduct training needs analysis and makes recommendations for future training.
• Perform quality control for all classroom materials, curriculum, and lesson plans.

Arlington, Virginia, US

• Educate 6 agency technical managers on Windows enterprise and mission command systems before entering an evaluated task: resulting in an increased success rate.
• Direct cross-functional technical working groups with subordinate agencies; identifying system dependencies or issues during the integration process of enterprise services and mission command systems.
• Provide technical support and guidance for all information systems under my purview.
• Conduct server hardware and software upgrades and installations based on best practices and technical needs.
• Implement security measures to protect data and prevent unauthorized access.
• Coordinate with external organizations to ensure systems interoperability and availability.

Arlington, Virginia, US

• Solicit, install, and operate the IT infrastructure for a newly acquired site with an organizational structure that combined over 600+ IS devices across 6 separate classifications of networks.
• Advise the Chief Executing Officer on all IT platforms of communication organic to the organization.
• Coordinate and supervise the migration of data for an organization headquarters moving from one country to another with 0 loss of data minimizing downtime.
• Oversee enterprise services and communications platforms for an agency of 1,500 personnel.
• Organize certification training for the communications department resulting in a more efficient and confident helpdesk staff.

Arlington, Virginia, US

• Provide technical support for logistics automation systems in support of the U.S. Army's logistics mission.
• Supervise a team of technicians in installing, configuring, and maintaining logistics automation systems.
• Enhanced the network monitoring solution of logistics satellite platforms, reducing the mean time to resolve.
• Integrate training for the logistics automation office on the logistics satellite system.

Arlington, Virginia, US

• Assess current equipment utilization and performance metrics.
• Research, procure, and install a new data backup solution presenting the ability to move monthly backups off-site while reducing the loss of mission-critical data.
• Execute an in-place upgrade of outdated server equipment, increasing the amount of hardware from 2 to 5 servers, allowing for the separation of enterprise services and increased user productivity.
• Develop a new computer re-imaging solution for systems returning from business travel; significantly reducing the computer restocking time from 45 minutes to 10 minutes.
• Provide technical support and guidance to the command on all information technology (IT) matters.
• Mentor and guide junior IT personnel on enterprise Windows server and services management.

Arlington, Virginia, US

Arlington, Virginia, US

Bachelor Of Science - Bs, Information Systems

Master Of Science - Ms, Information Technology