Nicholas Yong Email and Phone Number

• Executed content creation throughout the company's social media platform; garnered 30% followers on Instagram. • Successfully produced over 10 videos for the sales team and company's events• Effectively delivered email marketing campaigns• Effectively housekeep the company's official website

• Managed effectively company's internal departments and successfully executed 20 over Facebook live shows • Administered KOLs, internal team and clients for Facebook live shows• Conferred solutions on the spot and ensured live shows goes accordingly as planned

• Researched brands effectively with strategy department for video shoots• Managed product shoots with storyboarding and creative background• Operated video production, including camera functions, video editing in Adobe Premiere(2018/2021), audio mixing and colour grading

• Efficiently delivered customers' meals in a fast-pace environment• Politely welcomed customers and assigned to them tables• Fostered good cooperation amongst colleagues as well as working as a team

• Delivered and maintained quality food and beverages to customers • Entertained customers with 'value added service' by performing magic card tricks which attracted more visitors to the Cafe

• Worked with colleagues from different cultural backgrounds (Malay, Chinese, Indian)• Resolved customers' enquiries and complaints professionally • Successfully exceeded team sales target for two months in a row