Marketing and Real Estate Client Engagement

Digital Marketing for the Legal World.

The Muses Digital, Inc. is a group of artists and creators dedicated to the craft of storytelling in the digital marketing space. We drive our clients forward through innovative brand strategies and unique stories.We understand the importance of setting your brand apart while staying true to your company’s core values and mission. What inspires you?

Facilitating the transition of LeaseLabs into RealPage, Inc., I seamlessly assumed this position, which involved overseeing day-to-day operations for the American multinational property management software solutions corporation.In detail, I orchestrate all bottom-line factors, including company vision, strategic planning, product management, and software implementation processes. In addition, I coordinate organizational structure through growth initiatives and more advanced workflow processes. Furthermore, I provide oversight of multiple teams to secure adherence to delivery timelines and enhance corporate identity and customer satisfaction metrics.  Created a more responsive and market-driven organization by developing offshore teams to support a two-fold increase in business – resulted in a reduction of operational costs by 30%. Substantially improved organizational performance by redesigning website functions, which minimized product delivery time by 25%.

Leveraging strong operational and technical experience gained from multiple positions within the U.S. Navy, I was prepared to make a significant impact to the team at LeaseLabs and make the organization grow past its objectives.As COO, I directed all major divisions and structured the vision, strategy, and core values of the agency in collaboration with executive management to cultivate a work environment conducive to success. In addition, I developed and led the project management, SEM, SEO, and process improvement teams; managed all major facets of operations – product development, quality assurance, web/creative design, human resources, implementation, customer support, and IT. Furthermore, I standardized processes through implementation of workflows and training procedures and utilized Lean Six Sigma techniques to drive efficiency and meet delivery timelines.  Enhanced automation of operations through implementation of software platforms and tools – Jira, Salesforce, Service Desk, Confluence, Invision, Hootsuite, Acquisio – boosted customer ROI and accommodated company growth. Increased SEO rankings through SEM partnerships with Google, which included Google Premier and acceleration partner program. Launched two new products – The Search Marketer (SEM tool) and Reputation Management Pro.  Supported the sale of the company to RealPage for approximately $103M, five times the earnings.

1996: Enlisted in the Navy, attended Nuclear Field "A" School and Power School, followed by Prototype at MTS 626. 2000: Aboard USS George Washington (CVN 73), qualified Shutdown Reactor Operator, was Work Center Supervisor and Primary LPO for Reactor Electrical Division in #2 Reactor Room. 2004: At NPTU Ballston Spa, was an instructor at the MARF Prototype. Qualified up to Engineering Officer of the Watch and trained future Nuclear Watch Officers, and Prospective carrier XOs and COs. Served as LPO of Reactor Electrical Division Crew A, and as Navy Training Assistant, assisting the Training Manager with overall training at the MARF prototype.2007: Selected to Chief. Aboard USS Nimitz (CVN 68) served as Box LCPO for Reactor Electrical Division in #2 Plant. Completed two WESTPAC deployments in support of OPERATION ENDURING FREEDOM, three NPEB inspections, INSURV, two 3M Inspections, two planned incremental availabilities, a homeport shift to Seattle, a dry-docking availability, and post-overhaul reactor safeguards exam. 2009: Took over Reactor Training as Reactor Training Chief, Drill Team Coordinator, and RT Division Officer. 2010: Selected to Senior Chief.2012: At SWRMC, served as LCPO of Combat Systems Production and then as Production Department LCPO. Led and managed a department of 730 Sailors, civil servants, and contractors across 17 different technical disciplines in the production and repair efforts of more than 12,000 maintenance work orders for the Pacific Fleet. Was the CPO Mess Treasurer, and Vice President, and routinely stood in as acting Command Master Chief. 2015: Aboard USS Carl Vinson (CVN 70) Served as the Reactor Department Electrical Technical Assistant for the Planned Incremental Availability, managing over 1,600 projects.Decorations include Navy Meritorious Service Medal, Navy Commendation Medal (one gold star), Navy Achievement Medal (one gold star), Good Conduct Medal (five stars), and Sea Service Ribbon (3 bronze stars).