Accountable for running a $4 million business with focus on leadership, hiring, recruiting and employee development.Utilized social platforms including Indeed and LinkedIn for recruitment resulting in hiring over 800 candidates for various positions.Revitalized new-hire candidate onboarding, screening and recruiting process which improved brand alignment from newly-hired employees while achieving the highest employee retention in region.Drove Seasonal hiring to meet staffing targets. Increased head count by 125% over 3 week span enabling strong peak business through exceptional service.Facilitated in-person knowledge transfer and orientations as part of new-store manager training within district. Fostered development of talent while increasing strength of brand. Managed performance evaluations of staff and designed tailored development plans. Coached and mentored staff regularly. Initiated wage adjustments to align with employees growth goals and accountability.Served as the HR Lead, responsible for coaching, counseling, compensation and benefit explanation, performance management. Onboarded new employees including running background checks, training of company policies and procedures and processed I-9’s.Responsible for upholding corporate values while conscientiously resolving challenging conversations with employees and customers, lifted team morale and grew repeat customer base.Coordinated with external vendors to resolve issues and monitor activity with workers comp, LOA and FMLA.Collaborated with Senior Corporate management to implement new HRIS software, process and procedures.