Nichole Lagrow Email & Phone Number

New Ulm, Mn, Us

New Ulm, Mn, Us

The Director of Non-Traditional Education Program is responsible for the implementation and operation of the undergraduate competency-based education (CBE) programs of Martin Luther College.

Green Bay, Wisconsin, Us

• Develop, implement, manage, and promote faculty development in support of the University’s distance education offerings, which include point-to-point, hybrid/blended, online, teleconferencing, and video recorded technologies.• Create, maintain, and facilitate a centralized distance education training resources to support faculty understanding and implementation of best practices in teaching in distance education environments.• Refine faculty training to meet the emerging needs of our institution.• Facilitate faculty community of practice professional development opportunities focused on the intersection of equity, diversity, and inclusion and SoTL.• Engage in the institution’s OER project, supporting faculty in adopting and integrating OER resources into their classes. • Encourage innovation in leveraging technology to foster engagement in positive learning experiences.• Work with academic units, Information Technology, and Student Accessibility Services to promote and leverage best practices in distance education technology, technological advances, and accessibility requirements to support student success.• Coordinate University efforts to develop and implement necessary policies and procedures to meet federal, state, accrediting bodies, and University of Wisconsin System guidelines relevant to distance education.• Identify and advocate for the distance education needs of students and faculty on each of the four campuses to assure equitable offerings of academic programs across all locations.• Meet with faculty, program chairs, associate deans, and deans to discuss distance education opportunities at the course and program level and foster the expansion of our distance education offerings while assuring consistency in program, course, and general education outcomes across the institution. • Coordinate the University’s efforts to meet federal, state, and accreditation reporting expectations as related to distance education, including NC-SARA reports.

Reston, Va, Us

• Provide onsite leadership for a multi-year course design project contract with an accredited, not-for-profit, online college. • Supervise a team of two Ellucian employees, a learning analyst and a project manager, assigned to the project and two college learning experience designers allocated to the project.• Facilitate college committees and task forces in support of the course design project, including, the Canvas Shell Taskforce, the Course Design Project Taskforce, Bi-Weekly Meetings, Designer weekly meetings, stakeholder updates, and weekly project scrums.• Coordinate the work of remote Ellucian employees assigned to support the course design project. • Serve as the liaison between the college and the various teams of Academic and Grant Services and throughout Ellucian.• Support the college through change leadership, policy development, strategic initiatives, and consultative expertise as needed.• Drive course design project efficiency by working with the project manager through the development of a process, its subprocesses, and all supporting procedures and forms.• Guide course design project assessment by working with the learning analyst to generate, collect, and analyze surveys and leverage data-driven decision-making techniques to guide the course design project. • Provide professional development through mentoring of the learning experience designers, quarterly all faculty and staff workshops, and monthly teaching and technology training sessions. • Develop and maintain the Course Design Project SharePoint site to communicate information regarding project initiatives, successes, and refinements/updates.• Compose weekly, quarterly, and annual reports to reflect project efforts.• Leverage provided technologies including Microsoft Office 365, Visio, Canvas, Workfront Skype, ,Box, Slack, Adobe Spark, LinkedIn Learning, and LucidChart.• Review completed course designs as needed for technical specifications and clarity of content.

Yardley, Pennsylvania, Us

Policy Research and Strategic Projects and Initiatives Manager, March 2016 - July 2018Data Acquisition Manager, September 2015 - March 2016• Create team hiring assessments, standard operating procedures, and training materials to maintain business continuity.• Develop and deliver training workshops both independently and collaboratively. • Responsibilities expanded to remotely lead two different teams, Policy Research Team and Strategic Initiative Research.• Collaborate with teams at work sites across the United States to assure the successful completion of quality research projects that meet internal and external data analysis needs. • Lead Policy Research Projects, including the training of all researchers, review of research completed, analysis of project metrics, and communication with internal partners regarding project outputs. • Provide individual coaching for team members to target specific areas of growth.• Facilitate full-time employees’ annual reviews and provide direct feedback to agencies for any temporary employees assigned to my teams. • Leverage technology to complete day-to-day tasks including maintaining team metrics; assigning project responsibilities; and creating presentations and final reports for internal and external consumption. • Complete independent industry research projects, including the management of the project schedule and creation and communication of final reports. • Critically evaluate and synthesize information collected from government agencies, industry sources, and clients. • Gather, organize, and analyze information related to internal process, procedure, and policy initiatives.• Research and develop strategic human resource projects.• Develop and maintain content for the company intranet, including a content release schedule, informative articles, and community-building activities. • Maintain open, transparent lines of communication with all stakeholders.

Mount Laurel, Nj, Us

• Provided leadership for the Liberal Arts Division, which includes humanities, arts, social sciences, and professional studies as well as service learning and study abroad. • Assisted in the transition to Rowan College at Burlington County, with primary responsibility for establishing academic course equivalencies and academic program alignment.• Coordinated division efforts with the Associate Dean of Liberal Arts and program coordinators to provide solid academic programming and scheduling of courses. • Supervised a faculty and staff of over four hundred, maintaining positive, daily interactions, addressing all concerns, and providing final decisions on hiring and termination, as well as extensive mentoring for underperforming employees. • Provided leadership for assessments of programs and student learning at both the programmatic and course level. • Worked closely with the Student Outcomes Coordinator to assign program review, course learning outcomes, and program outcomes assessments so that all programs are thoroughly assessed and reviewed in preparation for the 2019 MSCHE self-study. • Completed in-class observations and annual reviews for full-time faculty and full and part-time administrators and staff of the division. • Mediated students, faculty, and staff concerns and provide timely resolutions. • Developed the division's training workshops and individualized coaching for faculty and staff as needed. • Stewarded College resources and materials through careful monitoring and allocation of funds. • Acted as principle investigator and budget administrator for Division grant projects. • Participated in outreach to community partners, colleges, and universities, assuming lead roles in developing relationships and memorandums of understandings as assigned. • Developed and maintained business plans for two auxiliary programs, the Theatre and the Student Gallery, and one grant-funded program, DVR.

Bethlehem, Pennsylvania, Us

• Provided leadership for a Learning Center that supported two campuses and approximately 3,000 students each academic year. • Directly supervised three, ten-month faculty lines and one administrative assistant to meet the needs of our learners and move the Learning Center forward. • Coordinated outreach to high-risk programs and gateway courses to promote Supplemental Instruction, including working with faculty to identify SI Leaders, facilitating SI Leader training, and monitoring the SI program’s progress. • Balanced the needs of our students with our budget for tutoring, including advocating for additional funding through grant, specifically FIPSE, Smart Start, and Perkins• Expanded online and onsite tutoring offerings to meet the changing enrollment trends, as well as the academic interests and the academic needs of both credit and non-credit students. • Worked with Institutional Research and Computing Services to create, administer, collect, and analyze data about student usage and opinions of our services. • Developed tutor training material to bring the Learning Center in line with the expectations of the College Reading and Learning Association International Tutor Training Program Certification. • Conducted face-to-face and online workshops for students and faculty.• Revised the Learning Center’s outreach to students, including developing a Facebook Page, creating weekly Academic Success Tip videos, using a unified format for all Learning Center publications, and migrating the online content from the web to a campus-wide portal. • Led the Learning Center full-time staff in the creation of the first draft of student learning outcomes for our tutees and student employees • Represented the Learning Center at various campus and committee meetings and at various professional and community events.

Plattsburgh, Ny, Us

• As Assistant Director facilitated daily operations, monitoring student staff of Writing Tutors, Content Tutors, Subject Coordinators, Head Tutors, and Desk Attendants as assigned by the Director.• As Writing Specialist, acted as the primary supervisor and trainer of all Writing Tutors, including establishing semester schedule and observing active tutors. • As Writing Specialist, taught designated writing tutor courses and facilitated monthly writing tutor staff meetings. • Worked with parties invested in writing across campus, including the ESL program faculty and First-Year English Director and faculty. • Supervised all 150 hours per week of Federal Work Study student workers assigned to the Learning Center, including the delegation of tasks among student workers, training required for tasks, and the review of all completed tasks. • Coordinated content specific walk-in training sessions, including scheduling, advertising, monitoring attendance, training tutors, and observing walk-in tutoring sessions.• Conducted meetings with and trainings of student staff to discuss successful strategies. • Evaluated tutor session reports and evaluations to identify topics and create and facilitate tutor training workshops. • Created and led four of the eight staff meetings required of all student employees. • Monitored Learning Center usage through weekly analysis of contact statistics. • Generated area reports, including weekly activity reports, end of semester reports, and academic year reports for writing, walk-in, and various appointment-based subject tutoring. • Contributed all writing tutoring elements to the Learning Center Annual Report and Assessment plan. • Facilitated communication between students, tutors, faculty members, and staff to ensure all constituents benefit from department services. • Created semester newsletters, maintained the Learning Center website, and created all writing tutoring resources.

Lawrenceville, Nj, Us

• Supervised Supplemental Instruction Leaders, Lead Content Tutors, and Embedded Tutors both in the Student Success Center and during their assigned duties which included attending classes and study sessions. • Conducted meetings with and trainings of Supplemental Instructor Leaders, Lead Content Tutors, and Embedded Tutors to discuss strategies for leading sessions. • Created and facilitated assigned student tutor training sessions and workshops, including bi-weekly SI Leader Training, Non-Directive Tutoring, and Textbook Reading Strategies. • Facilitated communication among students, tutors, faculty members, and staff to ensure all benefit from our department services. • Compiled course reports that accurately reflect student success. • Addressed and troubleshoot Student Success Center Office Worker and Content Tutor concerns when acting as the lead administrative supervisor. • Assisted with meetings (group and individual) and workshops for both students in REACH and the Rider Achievement Program (RAP); both programs are designed to assist and support students who enter the university on conditional academic standing. • Maintained department records tracking SI success rates in order to document the program’s strengths and weaknesses and assist in the projection and allocation of department funds in future semesters. • Evaluated tutor time sheets to insure proper payment for services and assist in the tracking of allocated department funds. • Generated department reports, including Student Learning Objectives, end-of-semester reports, and academic-year reports.

Ph.D., Modern History And Literature

Master Of Studies In Law, Higher Education Law And Compliance

Master Of Business Administration - Mba

Master Of Science (M.S.), Human Resources Management/Personnel Administration, General

Master Of Science (M.S.), Adult And Continuing Education And Teaching

M.A., English Language And Literature, General

Bachelor Of Arts (B.A.), English Literature