Acquired, analyzed, and curated data; QC methods & improvementsCollaborated on dialogue and media analysis/modelingDelivered tasks and planned project workWorked independentlyApplied understanding of human computation to define policies & workflows; assess and resolve qualityKnew and applied ML principles, techniques, & best practices to real problemsUnderstood & applied knowledge structures (e.g., taxonomies)

Provided administrative services and captured all significant metrics Analyzed data and provided insights to executive team regarding client support trendsTracked and analyzed customer needs and worked to implement processes and products designed to ensure long term client satisfaction and organic growth for the company.Oversaw development, implementation and ongoing administration of CRM

Coordinated with sales consultants and managers to schedule appointments, generate leads, and update salesforce recordsAssisted with creating and sending proposals, contracts, and invoices to customers using salesforce and other toolsMonitored and reported on sales performance and pipeline using salesforce dashboards and reportsProvided customer service and support to existing and potential clients via phone, email, and chatMaintained and updated sales materials, brochures, and presentations using salesforce and other softwareResearched and stayed updated on the latest solar industry trends, products, and policies

SunSystem Technology (SST) sets the industry performance standard for Photovoltaic Solar Operations & Maintenance companies. From initial commissioning to ongoing O&M support, for large-scale solar arrays or residential systems; SST ensures optimal system performance, minimal system downtime and enhanced system production values. SST provides clients with a unique business support solution by proactively delivering comprehensive system monitoring, analysis, service, repair and upgrading.