HR Business Partner providing guidance on complex employee relations matters, including but not limited to corrective action, coaching, flexible work arrangements, feedback and performance management. Facilitating organizational projects, such as training initiatives, annual cycles, process improvements, policy and procedure improvement, etc. Supporting job description development, job leveling, compensation evaluation and strategic engagement initiatives and strategies. Supporting managers in partnerships with all HR Center's of Excellence including, Learning and Development, Talent Acquisition and Compensation. Managed a small team of HR professionals.

HR Business Partner providing guidance on complex employee relations matters, including but not limited to corrective action, coaching, flexible work arrangements, feedback and performance management. Facilitating organizational projects, such as training initiatives, annual cycles, process improvements, policy and procedure improvement, etc. Supporting job description development, job leveling, compensation evaluation and strategic engagement initiatives and strategies. Supporting managers in partnerships with all HR Center's of Excellence including, Learning and Development, Talent Acquisition and Compensation.

HR Generalist providing recommendations on talent, resource alignment, organization structure, and people analytics based on annual operation plan. Assisting managers with performance management guidance, including manager coaching, career development, disciplinary action, etc. Providing guidance for utilizing Workday (HRIS). Execution of annual compensation planning and performance management. Support strategic engagement initiatives across employee populations.

HR Generalist providing support within the areas of recruitment, performance management, employee benefits, career development, disciplinary actions, HRIS questions, employee engagement, etc. Facilitate organizational projects, such as training initiatives, process improvements, policy and procedure improvement, restructuring etc.

HR Generalist providing support within the areas of recruitment, performance management, employee engagement, benefits, etc. Assist with the maintenance of policies and procedures. Facilitate employee engagement efforts, including trainings, orientation, employee newsletter, etc.

HR Assistant providing assistances with the day-to-day operations of the department. Act as liaison with affiliated state agencies and executives. Conduct pre-employment requirement, including background screenings, employee on-boarding efforts, etc. Coordinate agency-wide employee engagement including, trainings, orientation, employee appreciation events, etc. Employee file maintenance. HRIS data entry.

Customer Service Representative attending to incoming inquiries and claims for the Unclaimed Property Division. Provide feedback on claimant's filings, i.e. claim statuses, required documents, etc. Provided first level of verification of provided evidence for all claims.

Customer Service Representative attending to incoming billing inquires from customers, agents, etc. Negotiate agreements for policy billing according to procedure guidelines. Completed all necessary paperwork and communication resulting from email and written inquires.

Operations Assistant preparing customer orders for production, including pricing, sourcing goods, and communicating with outside vendors. Perform administrative tasks such as coordinating reports, analyzing order data and data entry. Graphic Designer creating and providing in-house customer designs including logos, print, promotional items, etc.