Nichole Webster Email & Phone Number

Responsible for participating in the effective and efficient daily operations of the Imaging Support Services Radiology Scheduling Call Center at UNC Hospital. Works as a team player.Schedules radiology appointments via phone and computer for CT, MRI, X-ray, Fluoroscopy, and Ultrasound studies in the EPIC system. Answers and directs telephone calls from patients and/or visitors, clinics and physicians, providing prompt and accurate feedback to callers.Verifies patient demographics, insurance and other confidential information. Requests Documentation from Clinics, Physicians, and Residents to process referrals.Receives External referrals from outside clinics, sends and receives faxes, verifies ICD 10 codes, and Insurance Authorizations.Enters data from source documents such as forms, tables and other materials.

Human Resources Duties. Coordinated the scheduling of candidate interviews, assisted with new hire onboarding, and employee out boarding. Responsible for data entry, document preparation and filing, calendar maintenance, and scheduling, facilitating logistical aspects of meetings. Answers and directs telephone calls from, patients and/or visitors, providing prompt and accurate feedback to callers.Collaborated with CCM staff and leaders, key operational and support personnel throughout the hospital and healthcare system supporting their administrative needs.Assisted with office equipment maintenance, distributed departmental mail, and coordinated catering orders for CCM staff meetings.

Raleigh Nc

Provided administrative support Property Manager, performed on-site inspections of thirteen residential properties. Received inbound phone calls from homeowners with billing inquiries, complaints, and concerns, and resolved complex problems. Logged daily phone calls.Responsible for setting up conference calls, meetings, writing meeting minutes, & provided virtual website assistance to clients. Accounting and Finance- processed invoices, entered data into Jenark Software, entered community budgets into system. On call manager on monthly basis. Point of contact for community inquiries.

Asheville, Nc

Provided administrative support Property Manager, performed on-site inspections of thirteen residential properties. Received inbound phone calls from homeowners with billing inquiries, complaints, and concerns, and resolved complex problems. Logged daily phone calls.Responsible for setting up conference calls, meetings, writing meeting minutes, & provided virtual website assistance to clients. Accounting and Finance- processed invoices, entered data into Jenark Software, entered community budgets into system. On call manager on monthly basis. Point of contact for community inquiries.

Bachelor Of Science-Hospitality And Tourism, Hospitality Administration/Management

Bachelor Of Science (B.S.), Hospitality & Tourism

Event planning, hotel management, travel and tourism