Nichole Wiggins Email and Phone Number
Atlanta, GA, US
Nichole Wiggins's Location
Atlanta, Georgia, United States, United States
Nichole Wiggins's Contact Details
Nichole Wiggins work email
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Nichole Wiggins personal email
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Nichole Wiggins phone numbers
About Nichole Wiggins
Nichole Wiggins is a Senior Associate - Pricing and Profitability at PwC. She possess expertise in microsoft office, public speaking, customer service, food and beverage, hospitality and 19 more skills.
Nichole Wiggins Work Experience Details
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Senior Associate - Pricing And ProfitabilityPwcAtlanta, Ga, Us -
Manager Strategic PricingGenuine Parts Company Aug 2024 - PresentAtlanta, Georgia, Us -
Senior Associate - Pricing & ProfitabilityPwc Dec 2021 - Feb 2024GbSoftware Implementation• Oversaw PriceFx, pricing software implementation and process design for a global alcohol manufacturer. Led promotion and settlement functional workstreams, conducted workshops, stakeholder interviews, and developed comprehensive business process documentation using Aris. • Implemented PriceFx, pricing software for a major jewelry retailer, including conducting software demonstrations, drafting user stories, creating comprehensive test scripts, and performing data cleansing and wrangling• Evaluated value drivers to select software vendors (CPQ & ERM) and oversee rollout for global medical device company in a comprehensive business case Project Management• Managed Order to Cash implementation of SAP ERP for government defense contractor as PMO/TPO. Leveraged JIRA and Atlassian for task management and risk escalation, while overseeing product design documentation• Utilized robust project management to manage contracted lawyers creating ROPAs for acquired business units at a major telecom company. Implemented risk escalation practices and dashboards to ensure Privacy Act complianceStrategy• Directed global Headcount and Operating Expense Center of Excellence workstreams for a top pharmaceutical company, delivering $25M in projected savings. Collaborated with and presented to executive leadership for business process documentation and redesign using Visio. Led workshops and stakeholder interviews • Conducted comprehensive market analysis to benchmark the landscape, culminating in the development of a strategic roadmap spanning 1-5 years for global luxury branded hotels
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Sr Global Pricing AnalystSouthwest Airlines Nov 2016 - Dec 2021Dallas, Tx, Us• Provide market-specific strategic pricing recommendations that will improve revenue by employing fare adjustments and/or rule changes; analysis begins at O&D level.• Studied and implemented a, enhanced estimate of Market Share used by Sale Match tool that involved the combination of DIIO and MIDT data. This has a direct decision on Pricing Team responds to sales from other carriers. • Developed a better method for detecting service level changes in AVFM when carriers enter or leave markets. This is used by Tactical Pricing Team to understand other carriers to make better pricing decisions, in addition to the Sale Match Tool. • Created and maintain new reporting and views into how other carriers match sales. This was added to the weekly sale tracker report.• Proactive structure management for high priority markets. Perform regular assessment of competitive fares and develop price points that align with overall pricing strategies.• Takes comprehensive view of market ownership; is able to see ahead and move forward with requisite course of action without being instructed by Leader.• Proficient use of SQL, Access and Excel to synthesize large amounts of data.• Develop expert pricing view on competitive carrier(s) and develop strategic recommendations.• Southwest Continuous Improvement Lean Six Sigma Yellow Belt certified. -
Revenue ManagerCrescent Hotels & Resorts Jul 2015 - Nov 2016Fairfax, Virginia, Us• Develop and recommend sales strategies, room mix and pricing. Responsible for reservation system, forecasting and reporting. Negotiate transient room rate contracts. • Implement, monitor and control sales strategies; conduct sales strategy meetings to ensure the proper mix of group/transient guests while maximizing occupancy and room revenue. • Contribute to creating and controlling annual budget and marketing plans. • Compile data, analyze trends, and develop accurate weekly/period forecasts to ensure appropriate staffing levels. • Provide analysis and reports to support the regional staff. -
Revenue SpecialistChoice Hotels International Jun 2014 - Jul 2015North Bethesda, Maryland, Us• Implemented rate and revenue management initiatives at the property level within portfolio • Increased revenue 11.85% ($525k) for my portfolio; had properties for an average of 6 around the country • Completed due diligence analytics for high priority properties in International Division • Performed property changes after analyzing: YOY & YTD performance regarding seasonal pricing, rate pairing and productions for customer segments • Determined property’s guest satisfaction and position within comp set using data from Medallia (Customer Relationship Marketing) and STR to evaluate implemented strategies • Utilized Tableau and Excel to evaluate Revenue Management Team and property performance • Created reports that measure a properties: segmentation/optimal mix, on the books pace, and booking window by rate code/room type • Reports have saved other revenue managers hours of prep time per property • Worked with multiple OTA partners to increase distribution and booking while implementing restrictions to ensure maximized profit for property -
Team Leader For Instructional Support DepartmentHotel School Aug 2010 - May 2014• Supervisor on duty for Binenkorb Lab and Marriott Student Learning Center • Organize the availability of the resources in the lab• Maintain the reservation system and perform routine maintenance and cleaning of all ISD equipment• Manage the customer's time limit and answer questions about hardware and software• Supervise print area to avoid improper use of printers by customers
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Business Dining InternAramark Refreshment Services Jun 2013 - Aug 2013Philadelphia, Pennsylvania, Us• Completed food and safety, quality assurance assessments and followed up with action plans to tackle any issues• Made new menu additions based on customer information and food cost • Created promotions for new menu items and evaluated there performance• Did production management for 3 shift/multiple serving locations operations• Analyzed operations need for labor, created job postings, monitored recruiting budget and interviewed potential employees• Opened 3 activATE accounts and coached employees for improving quality of service -
National SecretaryNational Society Of Minorities In Hospitality Jun 2011 - Jun 2013 -
Teaching AssistantBarcelona Department Of Education, Esteve Terradas I Illa High School Jan 2013 - Apr 2013• Constructed and carried out lesson plans that involved teaching students English• Created a report that discussed the inequalities of education in relation to budget cuts
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Mystery ShopperCornell Dining, Cornell University Aug 2010 - Dec 2012Assess dining facilities on customer service, food product quality and cleanliness;
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Food And Beverage InternJackmont Hospitality Jun 2012 - Aug 2012One Flew South, Fine Dining, Atlanta-Hartsfield Jackson – Pantry Goods Maker• Prepared appetizers, desserts, sauces, salads, sandwiches• Measured ingredients, meats• Peeled, sliced, washed, vegetables for cold plates and salads• Performed additional dutiesTGIFridays, Fast Casual, Atlanta Camp Creek Market Place – Front of House Supervisor• Served as Expo• Coached the hosts, hostesses and bussers• Ensured guest satisfaction through interactions and other executions • Completed server performance evaluations and validations• Performed additional duties
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Rooms Division ExternStarwood Hotels & Resorts Worldwide, Inc. Dec 2011 - Dec 2011Stamford, Ct, UsInspect rooms, created room evaluation sheet, conducted departure assessmentsChecked guest in and out, assisted guests in finding traveling solutionsGained an understanding of the amenities and services offered by the property -
Room AttendantStatler Hotel Oct 2010 - Sep 2011Restock caddies, amenities, and closets; and wash, fold, and put away uniforms and terry Record and deliver requests from guests Complete turndown requests
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Front Office InternWestin Hilton Head Island Resort & Spa May 2011 - Aug 2011Answered guests' questions in a fast and friendly mannerCreated a trainee brochureHighest Score in Perfect 5's for Room Service Monthly Challenge
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Front Office ExternWestin Buckhead Apr 2011 - Apr 2011Gained an understanding of the amenities and services offered by the propertyCompleted projects in Human ResourcesAssisted with making Housekeeping Schedule and cleaning rooms
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Fan PhotographerSports Media Inc Aug 2008 - Sep 2010Took photos of patrons in the parkRoutine correspondence with customers
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RecipientScholarship 2010 - 2010
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Nonprofit Services InternHands On Atlanta May 2009 - Aug 2009Atlanta, Georgia, UsContacted nonprofit organizations to inform them of services, Collected agency informationUpdated volunteer roles and contact information on HandsOnAtlanta.orgPurged database of incorrect, duplicated and out-of-date informationAssisted with the execution of ServiceJuris and other corporate service projects
Nichole Wiggins Skills
Microsoft Office
Public Speaking
Customer Service
Food And Beverage
Hospitality
Time Management
Leadership
Data Analysis
Teamwork
Management
Nonprofits
Customer Satisfaction
Food
Budgets
Lightspeed
Recruiting
Budgeting
Microsoft Excel
Revenue Analysis
Hotel Management
Hospitality Management
Data Analytics
Forecasting
Excel Models
Nichole Wiggins Education Details
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Cornell UniversityHotel/Motel Administration/Management -
Cornell University, School Of Hotel AdministrationHotel/Motel Administration/Management
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Frederick Douglass
Frequently Asked Questions about Nichole Wiggins
What company does Nichole Wiggins work for?
Nichole Wiggins works for Pwc
What is Nichole Wiggins's role at the current company?
Nichole Wiggins's current role is Senior Associate - Pricing and Profitability.
What is Nichole Wiggins's email address?
Nichole Wiggins's email address is ni****@****est.com
What is Nichole Wiggins's direct phone number?
Nichole Wiggins's direct phone number is +170327*****
What schools did Nichole Wiggins attend?
Nichole Wiggins attended Cornell University, Cornell University, School Of Hotel Administration, Frederick Douglass.
What skills is Nichole Wiggins known for?
Nichole Wiggins has skills like Microsoft Office, Public Speaking, Customer Service, Food And Beverage, Hospitality, Time Management, Leadership, Data Analysis, Teamwork, Management, Nonprofits, Customer Satisfaction.
Who are Nichole Wiggins's colleagues?
Nichole Wiggins's colleagues are Kirk Hutchings, Candi Hagan, Joe Lara, Dan Navarra, David Clifton, Neha Nelluri, Todd Hammond.
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