Nichole Hall Ms, Lpat, Atr-Bc Email & Phone Number

Batavia, Ohio, United States

Managed a multidisciplinary team comprised of Social Service disciplines and Nurses in Inpatient, Intensive Outpatient, Partial Hospitalization and Behavioral Access Center Programs. Key Achievements• Oversaw and increased Patient Experience of Care measures for Top Box scores• Identified methods to increase Employee Engagement, Recruitment and Retention of staff. • Oversaw Department Operational Review, Budget Management and Supply Ordering• Established continuing education opportunities to further staff development in the areas ofo Trauma Informed Careo De-escalation Training Techniqueso Clinical Excellence• Managed Schedules, Timecards and Payroll of team of direct reports• CPI site- liaison and trainer (January 2022)• Owned Outpatient Billing and Charge Reconciliation for IOP and PHP Programs• Oversaw denials reports, precerts and approved days related to Utilization Review workflows

Batavia, Ohio, United States

Supervised Social Services team including social workers, therapists, and psych-education specialists. Oversaw inpatient and outpatient therapy programs for Adult and Senior Behavioral Health. Key Achievements• Orchestrated emergency set-up of virtual therapy program services during COVID-19• Clinical Excellence Co-Chair• Managed a budget and maintained supply orders for unit.• Organized Continuing Education opportunities for behavioral health department on various evidenced-based topics/practices.

Batavia, Ohio

Facilitated Art Therapy and Psych Education group sessions for patients admitted to BHI Inpatient Unit, enrolled in the Partial Hospitalization Program, and participating in the Intensive Outpatient Program. Encouraged patients to learn and practice self-advocacy, positive coping, and goal setting to increase community functioning, symptom management and autonomy.Key Achievements• Nominated for Employee of the Year 2018 via peer recommendation.• Recipient of multiple Sunshine Awards via patient nominations.• Requested to present as Keynote Speaker for Kentucky Art Education Association Conference (October 2019).• Credentialed Epic Trainer for Behavioral Health new hires.• Served on the Patient/Family Advisory Council, supporting patients and their families in receiving mental health services at Mercy.• Research Committee Member assisted in incorporating employee and local artists artwork into the Palliative Care Unit to create a more healing and interactive environment.• Participated in RISEN – Reinvesting Spirituality and Ethics in our Networks. • Consistent scoring of Exceeds Expectations and Role Model performance during annual review.• Established a budget and maintained supply orders for interdisciplinary therapy team.• Facilitated department-wide learning opportunities on various evidenced-based topics/practices.• Utilized art therapy directives as a tool allowing patients to gain insight regarding behavior, thoughts, and personal/interpersonal interactions.

Web-Based

Actualize and develop an eco-friendly web-based micro-business storefront. Collaborate with professional graphic designers, to create logo and establish marketing campaign. Organize and manage all inventory, new product launches and social media marketing. Manage business costs to effectively decrease overhead and increase product sales without compromising craftsmanship or quality. Participate in community forums, indie arts exhibits and events to increase brand visibility and further develop green business practices.Key Achievements▫ Successfully initiated and developed lucrative business partnerships with Graphic Designers, philanthropic organizations and community development corporations.▫ Completed custom orders totaling $800 + ▫ Accepted position as {Business Tips} Blog Writer for EcoEtsy.com

Indianapolis, Indiana

Developed, planned, and facilitated 10-12 weekly art therapy group sessions for 5-8 individuals coping with Dual Diagnosis including mood, thought and chemical dependency disorders. Successfully organized schedule of art therapy groups to increase productivity and effectiveness of art programs. Built successful rapport, established boundaries, and communicated with individuals of all functioning levels and cultural backgrounds, to assist with symptom management, maximized autonomous living, community integration and pre-vocational preparation. Key Achievements• Presented “Top Acts Award” by Wishard CEO/Medical Director Dr. Lisa Harris – “exemplifying Wishard mission and values and is a shining example for other employees”.• Established art therapy program/internship collaboration between Midtown Community Mental Health and Herron School of Art and Design Graduate Art Therapy Program.• Provided Clinical Supervision to Graduate Art Therapy students of IUPUI (Indiana University).• Supervised all aspects of art therapy program: curriculum, promotional marketing, community involvement, financial accounts, and supply ordering. • Achieved grants funding through St. Margaret’s Guild totaling $11,000 yearly to support program costs.• Collaborated with Public Relations and Marketing Departments to create special event marketing materials for all Midtown art programs, including establishing an online presence for art therapy program.

Indianapolis, Indiana

Worked directly and collaboratively with rehab department (Occupational Therapist, Music Therapist, and Recreational Therapist) to create daily schedules for 24-hour acute inpatient psychiatric unit. Completed all annual education, continuing education, and policy review requirements promptly. Exceeded requirements for productivity standards, timeliness, and accuracy of documentation. Clients served experienced symptoms of Psychosis, Drug-Induced Psychosis, Suicidal Ideation, Substance Withdrawal, Trauma, etc. Key Achievements• Facilitated expressive art therapy interventions to heterogeneous groups of 5-20 inpatients functioning at a variety of levels and experiencing various mental health symptoms.• Functioned as a vital and integral part of multidisciplinary treatment team, conducting psychiatric assessments of patients using projective assessments and graphic indicators. • Supported and encouraged patients to use individual and group self-expression as a tool to communicate, manage symptoms and gain personal insight.• Provided patients and family members with additional resource/educational information and direct community contacts to assist with discharge planning and community reintegration.• Successfully completed all documentation regarding group participation and goal progress in patient medical record.

Monticello, Florida

Provided art therapy services to male inmates housed in a medium to maximum security prison. Inmates were referred to art therapy services by primary Psych Specialist and were referred based on mental health diagnoses and/or co-occurring substance abuse issues. Worked closely with a large treatment team of psychological specialists, senior psychologists, psychiatrists, nurses, medical doctors, and other various health and security staff. Created and maintained the implementation of an art therapy program within the prison facility; devising program schedules and maintaining Individual Service Plans (ISP’s) for inmates enrolled in art therapy program. Key Achievements• Collected art therapy research data pertaining to projective assessments and their use with male inmates in determining changes in internal locus of control and depression after receiving art therapy services.• Supervised practicum work of first-year art therapy graduate students placed at the prison; co-leading and observing group interactions to ensure ethical standards were upheld.• Offered a full-time permanent position in psychiatric department upon completion of internship.• Assessed individuals and group members regarding their socialization skills, positive coping abilities, and current mental/emotional states using clinical art therapy techniques.• Facilitated 6-8/1hr art therapy groups per week consisting each of 5-6 Psych level 3 inmates having diagnoses including (but not limited to): Antisocial Personality Disorder, Narcissistic Personality Disorder, Depression, Schizophrenia, Schizo-Affective Disorder, Substance Abuse and PTSD.• Administered individual art therapy sessions to approximately 4 inmates per week/1 hr sessions.

Tallahassee, Florida

Provided art therapy group interventions and individual art therapy sessions for children between the ages of 2-5 suffering from various learning, physical, mental, emotional, and behavioral disabilities.Key Achievements• Collaborated with a treatment team that included a Speech Pathologist and an Occupational Therapist to increase continuity of treatment interventions and assess child’s progress.• Aided in community related activities for the children attending the facility, focusing on developmentally appropriate activities as well as fund raising opportunities• Created and facilitated interactive Art Therapy In-Services for parents and staff.

Master Of Business Administration - Mba

Masters In Science, Art Education, Art Therapy

Bachelor Of Fine Arts (Bfa), Drawing, Psychology