Nichole Dalaly Email & Phone Number

- Provide primary advising from pre-admission to graduation for undergraduate transfer students with several academic programs.-Assist with retention activities for undergraduate students in support of the University and College enrollment management goals.-Recruit and promote all programs in GSU to prospective students in support of the University enrollment management goals.

• Faculty assignments: Mastering College (Fall 2019) American Literature I (Fall 2019) American Literature II (Spring 2020)

Recruit specific territory for high school and transfer college students.Conduct informational sessions to schools and various personal to promote the university.Maintain and build relationships with external partners.Provide support and guidance to current and proscepctive students. Create and host off campus and on campus events.

Mokena, Illinois, United States

Teacher and ACT Prep Tutor

Oakbrook, Il

• Conduct various observations of admissions representatives for quality control against standard policies and procedures.• Audit manager files and evaluations for accuracy and quality control. Provide remediation and training as necessary.• Provide detailed feedback via written and verbal communications. • Identify process digressions and potential compliance concerns, including tracking trends.• Serve as training liaison to admissions staff and personal. Provide possible remediation solutions.• Work with various departments to disseminate and house data• Act as a subject matter expect to internal and external partners This position was eliminated due to reduction in work-force.

• Served as part of the original staff for the new campus• Provide academic and financial advisement to student population• Supervise all staffed federal work study students • Handle Account Receivable and advise/administer Title IV funding and grants.• Conduct Initial Contacts, Pre-enrollment, registration, and continuing student appointments.• Assist in conducting open house and new student orientation• Serve as a liaison for our students receiving funding via the VA• Serving as a member of the course scheduling committee • Assist other campuses remotely during staff shortages and peak business • Experience with Microsoft office suite,RighNight,OSS,Salesforce, and Banner• Works closely with fellow staff members and other departments including DeVry colleagues• Handle escalated concerns/ Proactively reach out to students to promote positive educational experience• Serve as point of contact in managers absence • Assist with special projects and other duties as assigned• Chair of Employee and student engagement committee

• Provides information and guidance to all students taking online and onsite courses and handles most academics related requests to include: curriculum concerns or, student orientations, academic appeals, probations, and dismissal counseling, etc.• Responsible for retention of students throughout their program of study• Works closely with fellow staff members and other departments (such as Student Finance and Registrar) to ensure that student inquires are being handled in a timely manner.• Evaluate and track end of semester classroom feedback across departments (NPS)• Assist with special projects and other duties as assigned• Handle escalated calls and various student situations• Lead Dismissal Appeal Process across department• Experience with Microsoft office suite,RighNight,OSS,and Banner• Phi Beta Lama- Chapter Advisor/Co-Founder for DeVry On-Line• Legacy of Service Award Recipient

Conduct telephone interviews to screen initial questions from prospective students and effectively match the candidates' qualifications and objectives with the most suitable graduate program.Establish students' qualifications for admission by maintaining current knowledge of all prerequisites, degree equivalents, and accreditation of schools.Explain all course offerings by maintaining current knowledge of individual program curriculums.Advise students throughout the admissions process, which includes the admissions application, transcript review, assessment tests, and registration for classes.Maintain organized records of students' status in admissions process.Maintain positive relations and a high level of service to both prospective and current students.Work independently as well as part of a teamFour time Team Spirit RecipientServed as mentor to co-workers

Assume daily duties of classroom teacherIndependently hosted open house and parent teacher conferencesSponsored Positive Peers groupsAttended Understanding By Design workshopsSponsored girls softball conditioningIncorporated variety of teaching techniques into lesson plans.

Promote wine club membershipHost special eventsKeep and maintain point of sale transactions, including cash.Insure quality customer satisfaction at all timesGeneral server /Host duties.

General host and server dutiesGreeted guest, answered phones, ensured customer service by working independently and as a team.Time management and on the spot problem solving

Trained Employees on corporate policy as well as product knowledgeMaintained register and general bankingHandled communications via e-mail, telephone, and mailMaintained product displays and general store up keep.General Customer Service

Daily baking duties as well as baking preparationsGeneral server/host dutiesMaintained cash wrapGreeted quest, answered phones, and filled orders

Master, Higher Education/Higher Education Administration

Bachelor Of Arts, Social Science; Secondary Education

Associate Of Arts (A.A.)