Nichole Dalaly Email & Phone Number

- Provide primary advising from pre-admission to graduation for undergraduate transfer students with several academic programs.-Assist with retention activities for undergraduate students in support of the University and College enrollment management goals.-Recruit and promote all programs in GSU to prospective students in support of the University.

• Faculty assignments: Mastering College (Fall 2019) American Literature I (Fall 2019) American Literature II (Spring 2020)

Recruit specific territory for high school and transfer college students.Conduct informational sessions to schools and various personal to promote the university.Maintain and build relationships with external partners.Provide support and guidance to current and proscepctive students. Create and host off campus and on campus events.

Mokena, Illinois, United States

Teacher and ACT Prep Tutor

Oakbrook, IL

• Conduct various observations of admissions representatives for quality control against standard policies and procedures.
• Audit manager files and evaluations for accuracy and quality control. Provide remediation and training as necessary.
• Provide detailed feedback via written and verbal communications.
• Identify process digressions and potential compliance concerns, including tracking trends.
• Serve as training liaison to admissions staff and personal. Provide possible remediation solutions.
• Work with various departments to disseminate and house data

• Served as part of the original staff for the new campus
• Provide academic and financial advisement to student population
• Supervise all staffed federal work study students
• Handle Account Receivable and advise/administer Title IV funding and grants.
• Conduct Initial Contacts, Pre-enrollment, registration, and continuing student appointments.
• Assist in conducting open house and new student orientation

• Provides information and guidance to all students taking online and onsite courses and handles most academics related requests to include: curriculum concerns or, student orientations, academic appeals, probations, and.
• Responsible for retention of students throughout their program of study
• Works closely with fellow staff members and other departments (such as Student Finance and Registrar) to ensure that student inquires are being handled in a timely manner.
• Evaluate and track end of semester classroom feedback across departments (NPS)
• Assist with special projects and other duties as assigned
• Handle escalated calls and various student situations

Conduct telephone interviews to screen initial questions from prospective students and effectively match the candidates' qualifications and objectives with the most suitable graduate program.Establish students' qualifications for admission by maintaining current knowledge of all prerequisites, degree equivalents, and accreditation of schools.Explain all.

Assume daily duties of classroom teacherIndependently hosted open house and parent teacher conferencesSponsored Positive Peers groupsAttended Understanding By Design workshopsSponsored girls softball conditioningIncorporated variety of teaching techniques into lesson plans.

Promote wine club membershipHost special eventsKeep and maintain point of sale transactions, including cash.Insure quality customer satisfaction at all timesGeneral server /Host duties.

General host and server dutiesGreeted guest, answered phones, ensured customer service by working independently and as a team.Time management and on the spot problem solving

Trained Employees on corporate policy as well as product knowledgeMaintained register and general bankingHandled communications via e-mail, telephone, and mailMaintained product displays and general store up keep.General Customer Service

Daily baking duties as well as baking preparationsGeneral server/host dutiesMaintained cash wrapGreeted quest, answered phones, and filled orders

Master, Higher Education/Higher Education Administration

Bachelor Of Arts, Social Science; Secondary Education

Associate Of Arts (A.A.)