Nichole Odame Bamfo Email & Phone Number

Enfield, Connecticut

Farmington, Connecticut

Hartford, Connecticut

• Perform team lead functions and assist on special projects.
• Research, review, and process the payment of life claims within a timely fashion.
• Thrive in a production driven environment while keeping quality in mind.
• Provide mentorship and training opportunity feedback to other examiners and management.
• Demonstrate excellent written and verbal communication by serving as the liaison between agents, policy owners, beneficiaries, and third parties.

Hartford, Connecticut Area

-Maintain accountability for all clients' location at all times-Provide a safe environment while facilitating counseling, advocacy, and support to the clients-Inspect client rooms, facility common areas and outside perimeter on daily basis to include alarms, doors, all window and door locks, lighting and fire safety equipment.-Monitor client behavior and.

Bloomfield, CT

-Serve as the liaison between clients, brokers, and third party administrators in servicing annuity contracts-Demonstrate knowledge of a variety of MetLife investment products (variable and fixed) -Manage a high call volume with a focus on customer centricity -Provide clients and agents with appropriate forms needed for transaction requests, review "of.

Hartford, Connecticut Area

-demonstrated the ability to multi-task on a daily basis, in a fast paced call center environment-assisted customers with all their questions, comments, and concerns while keeping documentation of all inbound and outbound calls using CRM software-responded to all customer inquiries via phone and email-completed project assignments on a deadline.

Windsor, CT

-covered local events in the town of Windsor-performed camera work as well as played the role of the reporter-created story lines for the events covered

Hartford, Connecticut Area

-served as the communications liaison for the journal's major events throughout the season-wrote and managed the weekly e-newsletter and distribute via email marketing program ExactTarget-Created event feedback surveys and compiled data reports with the results, identifying trends and making suggestions for the improvement of future events-Maintained.

Theater Department

-managed the office in the manager's absence-handled and deposited the petty cash for the department-organized and updated student files as needed, maintaining confidentiality-assisted department visitors with any questions, comments, and concerns; directed them to the office or classroom they were looking for

Bachelor Of Arts (B.A.), Journalism

Activities and Societies: Vice President of Programming for Temple Association of Black Journalists

Bachelor Of Arts, Journalism