Nichole Oswald, Cam Email & Phone Number

United States

Chicago, Illinois, United States

United States

Greater Chicago Area

Greater Chicago Area

o Increased portfolio-wide occupancy by 34%o Responsible for improving market rents while stabilizing portfolio occupancyo Implemented multiple ancillary income opportunities increasing other income by 54%o Grew social media marketing strategy from scratch, improving brand awareness, reach, and engagemento Improved Net Potential Rent by 24%o Implemented monthly team meetings to improve employee engagement and retention

St. Charles, Il

Recognized as Top Producer

Greater Chicago Area

o Conducted initial market research and targeted market comps for The Reserve Glenviewo Development meetings with asset managers, owners, and senior management for Circa 922o Prepared detailed marketing plan for The Reserve at Glenview & Circa 922o Interview and hiring of entire staff for lease-up of Circa 922o Experienced in negotiating extensive capital improvement projects at 123 Sangamon to coincide with development of Circa 922o Directly responsible for arranging and scheduling all vendor work for both capital improvements and apartment turnso Completed storage audit to increase monthly revenue by $1,325o Maintained 100% occupancy by selling the property, location, and services that are offered o Conducted Market Research for the surrounding Market to improve product knowledge and increase occupancy and leasing effortso Improved Resident Retention at the asset by 10% over previous year while increasing market rent

Lombard, Il

Accomplishments: o Successfully negotiated vendor contracts and services to save over $50,000 annually in expenses in my first three months at the property o Expense savings will add direct capitalization of over $1,000,000 in value to the asset o Reduced delinquency at the property from $50,000 per month average to less than $10,000 per month average o Effectively manage team of 12 employees

Various

Accomplishments:Village Park of Hoffman Estateso Produced highest income the site had reported since Village Green took over management two years prioro Closed out first month at property with the lowest bad debt in a year period (August 2011)o Closed four months in a row with no delinquency outstanding for the month at a site with historic delinquency issueso Maintained above budgeted occupancy and economic occupancy while renting apartments at market with no concessionso Produced 3% increase in GPR over same store figureso Increased collection of move-out balances by $3,988 over same store figureso Responsible for a reduction in variable expenses by 6% over same store figureso Generated increase in total income of 3% over same store figureso Achieved increase in Net Rental Income of 2% over same store figureso Served as Acting Service Manager at the property for a majority of my tenure at the property.Parkway Commonso Closed out January, February, & March (2011) at less than 1% of Gross Potential Rent (site had high delinquency prior to my management of the property)o Closed April 2011 out at zero delinquency while being 96% occupiedo Increased Village Green AD Checklist score 25% in three monthso Grew and maintained above budgeted occupancy and economic occupancy during my tenure at the siteo Increased NRI at the property by $6,082.o Record growth in NOI at the site during my second month in the role as Property Manager by 94% over same store figureso Served as Acting Service Manager at the property for a majority of my tenure at the property.

Professional Certificate, Digital Marketing And Integrated Marketing Communications

Licensed Broker, Real Estate

B.A, Psychology