Nichole R. Email and Phone Number
Dynamic and dedicated business leader, experienced in business development Leadership and process improvement. I possess a well-defined understanding of financial and operational planning. My ability to identify areas for improvement and implement strategic measures enables my team to drive improvements while maximizing ROI. In addition, I am a strong communicator with a talent for building solid relationships at all levels of an organization
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Chief Operating OfficerWestside Construction Apr 2024 - PresentOlivette, Missouri, UsProviding strategic leadership and oversight of sales, production, and marketing departments, as well as recruitment and hiring.
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Small Business OwnerShoppes On Main Il Sep 2022 - PresentShoppes on Main is a small business marketplace where there are over 20 small,local businesses under 1 roof.
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Small Business OwnerCreations By Kiki Jan 2012 - PresentUtilizing attention to detail and creativity to deliver amazing custom cookies and cakes to customers. I am solely responsible for all aspects of the business including lead generation, marketing, quotes, accounting, execution, customer service and delivery.
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Practice Acquistion ConsultantEdward Jones Apr 2018 - Feb 2020Successfully led licensed financial advisor recruits through the hiring process, including conducting the initial interview, scheduling next steps, analysis of their existing business, making final hiring decisions and initiating hiring process requirements.
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Technical SpecialistEdward Jones Oct 2016 - Apr 2018Specialize in use of Lean Six Sigma practices assisting various areas in identification of opportunities and implementation of quick wins, which have resulted in savings of 3 full time Home office associates and almost $1 million dollars in branch office savings.
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Team Lead -Home Office Accounting ServicesEdward Jones Jul 2015 - Oct 2016Actively recruited, hired, and led team of service associates. Managed the workflow of 18 associates to exceed quality and performance goals, reducing wait times for customers, reduced repeat contacts, identify process improvements and represent the department in several cross divisional projects designed to improve customer experience and department efficiency.
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Team Leader -Branch Expense AuditEdward Jones Jan 2013 - Jul 2015Support the firm through risk identification, controls, and process improvements, communicating audit results to leadership through written and verbal reports.
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Accountant IiEdward Jones Aug 2011 - Jan 2013Perform complex general accounting functions, including preparation of journal entries, account analysis, and balance reconciliations, as well as ad-hoc reporting.
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Team Leader - Branch Accounting ServicesEdward Jones Nov 2007 - Aug 2011Investigate and resolve inquiries and complaints in an empathetic manner, identify process inefficiencies and implement changes to arrive at best practices for the team, strong direct leadership of 6 customer service associates and indirect leadership of an additional 6 customer service associates.
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Sr. Service SpecialistEdward Jones Dec 2005 - Nov 2007Utilize active listening skills to create positive service experiences, apply energetic work attitude and spirit of volunteerism to every aspect of work.
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Service SpecialistEdward Jones Jul 2003 - Dec 2005Exceed all call guidelines including service levels, call handling times and productivity.
Nichole R. Education Details
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Webster UniversityFinance -
Maryville University Of Saint LouisBusiness Administration
Frequently Asked Questions about Nichole R.
What company does Nichole R. work for?
Nichole R. works for Westside Construction
What is Nichole R.'s role at the current company?
Nichole R.'s current role is Chief Operating Officer | Small Business Owner.
What schools did Nichole R. attend?
Nichole R. attended Webster University, Maryville University Of Saint Louis.
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