Nichole Smith Email & Phone Number

East Longmeadow, Massachusetts, United States

East Longmeadow, Massachusetts, United States

Springfield, Massachusetts Metropolitan Area

• Repatriated 450+ tons of materials and machinery from facility in SE Asia to U.S.
• Supported product and sales managers by mining data and providing ad hoc SAP reports to increase profitability and inform sales strategy and training
• Supervised shipping coordinators worldwide
• Prepared all Air – Ocean Import-Export international documents- in compliance with International Trade rules, laws and regulations-including under Letter of Credit and other bank export collections for all Andritz.
• Worked diligently with marketing, manufacturing and purchasing to create timely cost-effective import and export supply chains
• Evaluated logistical issues and provided solutions and improvements for the same

• Managed rapid global movement of immersive teleconferencing systems for Fortune 100 clients, supporting ~$30M annual revenue
• Oversaw daily logistics, reverse logistics and supply chain operations, leading team in the U.S. & U.K.
• Worked closely with multiple teams/departments/global AV partners in Brazil, Singapore and China to ensure quality and cost-effective solutions
• Assisted Operations Director and Executive Senior VP with implementing and updating policies/procedures for logistics and inventory control; identified means of reducing transaction costs by ~25%
• Directed multiple freight forwarders and customs brokers to ensure global compliance and efficient release of deliverables
• Supported the Sales and Project Management staff with precise information and pricing for shipping to be utilized in the preparation of estimates and proposals

• Constructed a logistical database and assisted with the supply chain solution alongside other departmental leaders to meet rigid deadlines
• Reduced cost of expedited small parcel spending by ~$180,000 (40%)
• Responsible for coordinating the distribution of inventory to international/domestic locations from multiple vendors and warehouses for customer installations
• Submitted documents and aligned with International/US Governments to release time sensitive shipments to customer sites within contractual parameters

Charleston, South Carolina Area

• Managed largest account – biggest U.S. importer of apparel/textiles for brick & mortar retail
• Monitored and managed clients FCL/LTL/Air Cargo shipments, ensured government compliances/ obtained customs clearances for multiple importers at Port of Entry
• Processed freight payments and claim filings (demurrage/detention) with Steamship Lines/Airlines/freight forwarders
• Negotiated rates and coordinated FCL/LTL carries for port to door service. Processed and filed import documentation to include, Bills of Lading/AWB, invoices and packing lists for customs clearance