Nichole Smith Email & Phone Number

East Longmeadow, Massachusetts, United States

East Longmeadow, Massachusetts, United States

Springfield, Massachusetts Metropolitan Area

• Repatriated 450+ tons of materials and machinery from facility in SE Asia to U.S.• Supported product and sales managers by mining data and providing ad hoc SAP reports to increase profitability and inform sales strategy and training• Supervised shipping coordinators worldwide• Prepared all Air – Ocean Import-Export international documents- in compliance with International Trade rules, laws and regulations-including under Letter of Credit and other bank export collections for all Andritz Paperchine global locations• Worked diligently with marketing, manufacturing and purchasing to create timely cost-effective import and export supply chains• Evaluated logistical issues and provided solutions and improvements for the same• Trained Internal Sales Finance department team on Incoterms 2010• Provided freight quotes to Internal and External Sales teams• Assisted purchasing with expedition and execution of weekly production back-log report• Utilized Cognos Reporting to run shipping and sales reports to ensure timely deliverables• Complied with Import/Export procedures for the Thailand Free Trade Zone facility

• Managed rapid global movement of immersive teleconferencing systems for Fortune 100 clients, supporting ~$30M annual revenue• Oversaw daily logistics, reverse logistics and supply chain operations, leading team in the U.S. & U.K.• Worked closely with multiple teams/departments/global AV partners in Brazil, Singapore and China to ensure quality and cost-effective solutions • Assisted Operations Director and Executive Senior VP with implementing and updating policies/procedures for logistics and inventory control; identified means of reducing transaction costs by ~25%• Directed multiple freight forwarders and customs brokers to ensure global compliance and efficient release of deliverables• Supported the Sales and Project Management staff with precise information and pricing for shipping to be utilized in the preparation of estimates and proposals

• Constructed a logistical database and assisted with the supply chain solution alongside other departmental leaders to meet rigid deadlines• Reduced cost of expedited small parcel spending by ~$180,000 (40%)• Responsible for coordinating the distribution of inventory to international/domestic locations from multiple vendors and warehouses for customer installations• Submitted documents and aligned with International/US Governments to release time sensitive shipments to customer sites within contractual parameters

Charleston, South Carolina Area

• Managed largest account – biggest U.S. importer of apparel/textiles for brick & mortar retail• Monitored and managed clients FCL/LTL/Air Cargo shipments, ensured government compliances/ obtained customs clearances for multiple importers at Port of Entry• Processed freight payments and claim filings (demurrage/detention) with Steamship Lines/Airlines/freight forwarders• Negotiated rates and coordinated FCL/LTL carries for port to door service. Processed and filed import documentation to include, Bills of Lading/AWB, invoices and packing lists for customs clearance