Nichole Neal Email & Phone Number

Greater Boston Area

Broadview Ventures is a mission-driven investment organization. Broadview's primary investment goal is to improve human health in the areas of cardiovascular disease and stroke. We define success as improving human health by bringing innovative technologies to patients.

Boston, Ma

Boston, Massachusetts, United States

Responsible for overseeing all clinical and environmental operations as well as administrative staff support for the Medicine Intensive Care Unit (MICU).Responsible for managing and coaching administrative staff, developing and implementing best practices, troubleshooting escalated patient and staff issues, policy and procedure compliance efforts, ongoing performance metric reporting, and payroll of the MICU and Heart Center programs.

Boston, Ma

Responsible for managing the administrative operations, procedures, and payroll of the Cardiovascular and Critical Care Services departments.Communicate with professional organizations as well as act as the key Cardiovascular and Critical Care Services liaison for internal and external departmental divisions within the organization. Prepare clinical and administrative budgets, including general fund and or foundation budgets in consultation with the VP of the Heart Center. Develop and write new program proposals as necessary in consultation with leadership staff as well as proposals to improve cost-effectiveness in utilization of supplies, equipment, and personnel.Serve and staff several hospital committees, including the Cardiovascular & Critical Care Policy and Practice Committee, Cardiovascular Novel Operations Committee, Integrated Schedule IT Project Committee, etc.Responsible for organizing the philanthropy event for the Friends of Aldo Castaneda Foundation that raises dollars for the treatment of children with congenital heart defects in Guatemala and Central America (creative marketing, cultivation of donors, and event logistics – raising $170K in 60 days).Responsible for creative marketing, event logistics, and program development for the annual Cardiovascular and Critical Care Nursing Science Innovation Forum as well as other annual departmental conferences.

Quality Improvement: Monitored aspects of nursing practice that put the patient and their family in the best position for health and healing during their Intensive Care Unit stay (The Nightingale Metrics). This was accomplished through collecting data from an in-hospital patient database and bedside audits alongside a nurse (audits were benchmarked tri-annually against former hospital data).Compiled the aforementioned data collected and created “Nightingale Metrics” reports that were disseminated to the Cardiovascular Program Nurse Scientist, Nurse Manager of the unit (MICU, NICU, MSICU, CICU, Inpatient Cardiac Unit, Critical Care Transport Team), as well as the Vice President of Cardiovascular and Critical Care Programs.

Assisted in the creation and implementation of marketing strategies to better acquaint patients and providers with BMCHP’s different plans (based on a survey designed to gauge patient care satisfaction and further excel database analysis).Designed intervention storyboards/packets for patients with such ailments as diabetes and asthma that was presented to BMCHP Board members and faculty at company-wide meeting and successfully implemented by sending mailings to patients and families.Collected data and created excel databases to analyze patient/family feedback to further sustain quality standards.

Master Of Business Administration (M.B.A.), Business Management And Healthcare Management

Bachelor Of Science (Bs), Health Management And Policy

Activities and Societies: Students of Healthcare Leadership (SOHL), Chi Omega Sorority Executive Board Leader