Nichole Platts Email & Phone Number

Charleston, South Carolina, United States

• Processing Bi-Weekly, or Weekly Payroll to one or more operating companies including loading and auditing hours, processing and paying commissions, calculating checks, expenses, tuition reimbursement, and special pay scenarios) Maintain and update time systems• Provide employee support in Benefits, 401k, employee relations, payroll, tax, and other related areas.• Partner with various teams to problem solve and implement employee impacting solutions.• Calculating, compute, export and audit employee timecards• Partner with Treasury and AP teams to send applicable payroll reports and monitor banking limits• Processing associates going out on leave (FMLA, STD, LOA) and monitoring deductions with the benefits team• Responding and entering wage withholdings• Collaborating and working cross functionally with other HR team members and departments• Executing other HR shared services processes and activities associated with supporting active and form Associates

Joint Base Charleston, South Carolina

• Subject Matter Expert; oversees cross-functional relationship with 125 HR specialists across 40 organizations; oversees policy alignment and initiatives for over 5K customers/employees• Performs workplace planning; data analysis for customers and employees; research root causes to drive solutions for ongoing issues• Developed employee training plan and workshop; led 72 sessions; developed 400 employees; increased company productivity and employee experience/performance• Launched a innovative data platform; developed consolidated tool to improve customers experience and employee workload balance• Improved operations and customer satisfaction by coordinating with team members to address customer questions and resolve issues

University Of South Carolina, Columbia South Carolina

• Stream-lined regional on-boarding; designed electronic tracking product, restructured operation flow and executed new orientation brief; improved efficiency by 75%• Inspected divisions business practices, enforced regulation compliance; quality checked 630 items; supported divisions “highly effective” rating• Coach and mentor on benefits, workplace safety, labor relations, and recognition• Embraced and promoted diversity and inclusion; identified breakdown in requirements; dispersed company-wide notifications; reduced concerns for employees• Provided daily feedback on performance management, and employee engagement; improved work relationships, organizational effectiveness and resolved employee relations situations

Joint Base Andrews, Maryland

• Ensured HR systems, policies, and process disciplines are audited, and corrective actions are implemented end to end in adherence to stakeholder’s directives and policies• Directs talent Management, on-boarding procedures, and partners with senior company leaders to fill vacant HR position• Creates, maintains, and audits personnel records; interviews individuals to ensure accuracy of information• Inspects employee activities for compliance with policies and directives; reports discrepancies and recommends corrective actions

Tinker Afb, Oklahoma

• Creates, maintains, and audits personnel records; interviews individuals to ensure accuracy of information• Organized and compiles management data and submits reports• Maintains suspense system for personnel actions and correspondence

Osan Ab, South Korea

• Creates, maintains, and audits personnel records; interviews individuals to ensure accuracy of information• Organized and compiles management data and submits reports• Maintains suspense system for personnel actions and correspondence

Bolling Afb, Washington, Dc

• Creates, maintains, and audits personnel records; interviews individuals to ensure accuracy of information• Organized and compiles management data and submits reports• Maintains suspense system for personnel actions and correspondence

United States

Oversees administrative matters and ensures HR is consulted as appropriate. Meets with staff on a regular basis and reports departmental metrics as needed.Assists with the effective recruitment, hiring, training, recognition, evaluation, coachingand other personnel related issues.Responsible for ensuring staff adheres to all company policies and internal controls,including but not limited to Finance, Human Resources, Legal and Marketing complianceguidelines.Liaise with other management to ensure consistency and smooth flow of information, policies and procedures.Maintains a professional work environment with supervisors, managers and staff.Be knowledgeable of industry trends, new technology and practices as they relate tohis/her area(s) of responsibility.Be knowledgeable of industry CRM platforms such as Bullhorn, Fieldglass, etc.Attends all necessary meetings to stay informed, including company and Client meetings.

Bachelor'S Degree, Health/Health Care Administration/Management

Associate Of Arts - Aa, Human Resources Management/Personnel Administration, General