Nicholette Daniel Email & Phone Number

Seattle, WA, US

San Jose, California, US

San Jose, California, US

San Francisco, California, US

The Operators Guild is an independent, invitation-only group, home to the world’s top finance and operations (high growth and technology) leaders. We have circles (chapters) in over a dozen cities across the US in major tech hubs, along with Canada and Europe! Scaling a company is hard. We are working together to share best practices, help one another.

I help executive teams effectively communicate & collaborate. I make executives’ time, information, and decision-making abilities more effective by helping to solve:1. Misalignment in leadership 2. Operational inefficiencies3. Lack of strategic focus4. Poor internal communication5. Leadership bandwidth6. Project management7. Ineffective decision-making8..

Sydney, NSW, AU

Implemented and managed the structure and operational rhythm of the Customer One program within the CTO organization at Atlassian.Accomplishments- My team influenced $9M in revenue over 6 months by participating in customer sales calls, CIO roundtables and other events, as well as through sourcing and generating case studies and thought-leadership pieces.

Dallas, TX, US

I built and led a team whose purpose was to break through the organizational silos caused by hyper-growth to unite cross-departmental leaders and systems, and ultimately streamlined our business processes, performance, and employee experience.As my first initiative upon starting the Business Operations department, I developed an operational transformation.

Dallas, TX, US

Dallas, TX, US

Worked with cross-functional teams to deliver high-quality user research, design, and development of software applications, connected consumer products, and other digital experiences within the US and APAC. Led internal company-wide strategic initiative to implement a cross-discipline knowledge base and establish/improve processes that help to ensure that.

Seattle, WA, US

Managed the design and development of a shared mobility app (iOS and Android) for ReachNow, the former U.S.-based branch of BMW’s mobility service operation. With the roll-out of this redesigned app, ReachNow became the first service in the U.S. market with a multi-modal solution that offered both car-sharing and on-demand ride-hailing.Assumed role of.

San Antonio, Texas, US

Led a team of 4 UX researchers in the MSR Lab (Member Service Representative)— a contained test and learn call center environment. Partnered with business executives and design-inclusive SAFe teams to define goals, objectives, metrics and KPIs to develop business cases for proposed projects. Led large-scale qualitative research efforts and usability.

San Antonio, Texas, US

Support Design Director in leading a team of UX designers supporting enterprise digital channelsCollaborate with senior leadership, experience owners, and stakeholders to understand business needs and develop strategic roadmapResponsible for the planning and facilitation of user research initiatives, stakeholder interviews, and cross-functional team.

Seattle, WA, US

Seattle, WA, US

Austin, TX, US

Acted as primary agency partner to UPS, managing the design and development of the UPS consumer mobile applications program. Responsible for managing and reporting on the annual client retainer, project budgets, complex integration of enterprise and agency timelines, resource allocation and assembling and leading geographically dispersed.

Assisted in the successful integration of Scout’s first digital team and new organizational processes to scale from the previous model of print design only to a fully integrated agency model, which included updated team models and workflows.

Owned and operated a business with a focus on SMB branding & identity, web design and development, email marketing, social media strategy, SEO, SEM, and analytics reporting.

As a side job/hobby, I researched and implemented a successful business plan that lead to launching an upscale e-commerce dog boutique: Lola & T.Rex (named after my two Miniature Pinschers).The website and brand launch campaign were both successful, and the brand was featured in Atlanta's Jezebel magazine in April 2007, and also invited to be a part of the.