Formalizing a 1:many digital customer engagement strategy within the Adobe Workfront solution, which will lay the groundwork and foundation for expansion into other Scale programs within the the broader Adobe ecosystem, all while consistently utilizing tools and data to gain deeper insights into program impact and customer engagement metrics.

Proactively develop and deliver work management expertise for all customers across the entire Adobe Workfront customer journey through 1:many digital experiences with an emphasis on driving community, value realization, growth and expansion​.- Focus on collaboration with internal teams, customers and cross-functional partnerships- Curate and create new digital content to support value and improve customer adoption

Responsible for building department-wide processes and driving end user adoption rates through content creation of blogs, live trainings, boot camps and custom trainings.

Provide timely and accurate troubleshooting efforts through open and interactive communication, while exceeding customer expectations.

Prioritize and manage all simple and complex marketing requests from beginning to end through the use of highly organized spreadsheets. Focused on the design of innovative marketing collateral to generate leads, improve sales and recruit new agents in the global market, while keeping in budget and following company brand standards. Grow the official company Facebook and Instagram pages through creative and consistent posts to facilitate interaction with potential buyers and sellers

Responsible for organizing and sending out email campaigns and direct mailers for all agents in a timely manner. Create a welcoming environment for all to enter the space, maintaining office upkeep, planning events, ordering supplies and overseeing all operational duties.

Organized all past clients’ information into an alphabetical spreadsheet to create email distribution lists for future campaigns. Design original flash sale, pop-up advertisements for persons browsing the website, enticing visitors to buy the product.

Coordinate with Anheuser-Busch brand team and general managers to conduct market research for Lime-A-Rita and Budweiser Signature Draft through the use of surveys to gain relevant and important information about the target market.

Direct point of contact between consumers and the brandBrand repserentative, conducted tours of brewery to educate consumers on how brewery has grown to one of the top Craft Breweries In New England

Game day promotion within Athletic Department and student body

Worked directly with Program Director in creating the Female Athlete ProgramCreated a scholarship program for underprivileged youth in the Greater Boston areaActive participant in new marketing efforts of "Until Every Child is Well" campaign