Nichole Munoz Email & Phone Number

Denver, Colorado, United States

Highlands Ranch, Colorado

Server/Takeaway Server• Delivered well-paced, friendly service at a casual dine-in and to-go restaurant to approximately 175 customers in an 8 hour shift and increased customer satisfaction by 75%• Prioritize taking orders and payment, boxing and bagging orders by myself while generating approximately $2,000 in sales in an 6 hour shiftHost • Established the floor plan for the servers• Directed the rotation of the customers on busy nights and holidays• Supported the servers, kitchen, and other hosts to enhance customers experienceHead-Wait• Reviewed all server and bartenders’ readings printouts, confirming the cash and credit card accounts balanced for the day • Managed all cash from the servers and bartenders, which in its entirety equaled $4,000 • Analyzed all discounts and provided reasoning for each one• Allocated tip share, based upon hours worked, to hosts and bartenders • Assisted in inventory count for major products, such as the different steaks, to keep the records up to date

Denver, Co

Master'S Degree, Finance, General

Bachelor'S Degree, Accounting And Finance