Respond to high volumes of inbound calls from current and prospective members, document calls thoroughly and accurately, enable informed decision-making by promoting self-service tools, mentor incoming call center staff, Team Player Award recipient 2022 and 2023

Accurately prepared food and beverage orders and operated POS systems, maintained a sanitary food service environment in accordance with company policy and safety procedures, connected with customers to ensure a positive Starbucks experience

Planned and performed experiments regarding effectiveness of antibiotics against various strains of Salmonella enterica, prepared media, ordered materials, conducted microbiological assays, entered and interpreted results of experiment data, supervised teams of undergraduate student workers, collaborated with graduate students and postdoctoral fellows, assisted with sample processing and harvesting bacterial isolates from retail meats and seafood, performed general laboratory maintenance in compliance with BSL-2 laboratory safety standards

Summarized and synthesized scientific articles for teaching and research faculty, analyzed specimen samples for gene expression, maintained plant stocks, harvested and sowed seeds, recorded and interpreted data in laboratory notebook, maintained a clean, organized work environment according to BSL-1 laboratory guidelines

Served meals and beverages to customers, accommodated customer requests, coordinated with cooks to ensure order accuracy and prompt delivery, bussed tables, cleaned and sanitized restaurant interior and exterior

Prepared and served beverages to customers in a timely manner, operated POS system, promoted daily specials, maintained coffee shop equipment and store interior, kept logs of daily cleaning procedures

Supervised campers ages 9-15 in dorms, on field trips, and during daily activities, planned outdoor games and arts and crafts, assisted with setup of performances, escorted campers to and from daily dance classes, nurse's office, private lessons, and evening events

Served dining hall patrons on buffet line, washed, sanitized, and sorted dishes and cutlery, stocked and prepared breakfast, lunch, and dinner buffets

Prepared tissue samples for sectioning, staining, and microscope viewing, cleaned and sanitized microtomes, microscope lenses, tissue processors, and slide staining apparatus, mixed solutions for laboratory use, including ethanol and xylene solutions

Visited with patients in various departments including pain clinic, emergency department, admissions, and general medical/surgical floors, assisted with filing, organization, and clerical work, stocked supply cabinets, kept floors and surfaces clean, assisted hospital personnel

Collaborated with other students to perform age-appropriate chemistry demonstrations for children in Chemsations, a monthly presentation designed to engage children in STEM