Nici Putter Email & Phone Number

Dallas, Texas, United States

Netherlands

♦ Implementation of Agile framework and scrum practices in software development processes of the company.♦ Assist teams to achieve project goals (OKRs) & solve impediments. Facilitate ceremonies, training & communication with clients.on projects.♦ Support & perform backlog refinement of 3rd party product development i.e.: energyservicecenter.nl. & TuMeNy Pay.♦ Facilitate teams to self-organize & manage. Apply reviews, retrospectives & practices for continuous improvement.♦ Admin & project management functions incl: WBS, scope, scheduling, reporting and progress evaluation.

Stockholm, Sweden

Pretoria Area, South Africa

♦ Collectively manage multi-cultural team over multiple departments♦ Coaching of teams, facilitate daily operations & meetings, stakeholder relations, quality assurance & planning♦ Training & implementation of service standards and streamlining business activities♦ Administration incl. scheduling rosters, planning, stock requisitions and sourcing of suppliers

Johannesburg Area, South Africa

♦ Strategic services provided to SME’s to establish and reinforce brand awareness with the goal to increase product sales and revenues ♦ Development of professional relationships, securing new clients & customization of services based on specific needs♦ Quality Assurance of services & products offered with focus on outdoor adverting♦ Sourcing, establishing and overseeing new partnership and supplier agreements

♦ Management of full service operation, total of 50 employees over 6 departments. incl: Front Office, Marketing & Human Resources♦ Mentorship, performance appraisals, stakeholder relations, recruiting team members, staff admin ♦ Continuously monitor teamwork & service delivery - develop improvements where opportunities exist and the removal of impediments within teams or environment

♦ Training of teams and administration of management software/ POS systems country-wide for 14 designated company properties♦ Assist coordination of development of software product enhancements, features and bug fixes♦ Perform “Product Owner” functions, acting as primary liaison for client, prioritizing support backlog, evaluating progress of on-site issues and assisting in keeping system up to date, relevant and efficient♦ Provide ongoing support, troubleshooting & problem solving, administration of management software ♦ Perform software audits of system administration, prepare remedial recommendations & improve configuration as required incl: CRM tools, Point of sales, Membership software♦ Design and implement business appropriate reports and detailed manuals

Johannesburg, South Africa

♦ Management of operations, customer / supplier relations and site supervision♦ Reservations & rate management, business forecasts and driving of various marketing initiatives♦ Reporting on performance, monitoring problematic areas & implementation of corrective measures♦ Financial functions incl: preparing budgets, achieving sale targets, managing D/C & cash flows

Norfolk, United Kingdom

Rated as “Top 100 in UK” at the time♦ Supervision of 4 restaurants in a rotating schedule, performance management of Employees

Basingstoke, United Kingdom

♦ Setup of professional functions and conferences including assisting in coordination of events

Lynwood, Sa

♦ Responsible for the overall administration of admission tests by students from across the country applying for University enrolment

Ohio, Usa

♦ Gaining international work experience in service industry

Honours Bachelors Of Commerce In Business Management, Project Management, Strategic Management And International Business, Cum Laude

The primary purpose of the qualification is to provide knowledge, specific skills and applied competence in a number of fields.

Full Stack Web Developer, Information Technology

Agile Methodology applied in Behaviour (BDD) and Test (TDD) Development • Scrum framework applied • LEAN princples • Languages.

Bachelor’S Of Commerce Degree In Tourism Management

• Business Management • Marketing • Communications • Tourism • Economics • Law • Statistics

Certified Administrator, Hotel/Motel Administration/Management

Most advanced management certification offered by the AHLEI institute globally • High Performance Teams • Leadership & Communication •.

Matric

Activities and Societies: • Head Boy • Junior Mayor of Pretoria • SRC President