Nick Arganbright Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio Area

• Cultivate positive relationships with customers while servicing tech-based equipment via phone, e-mail, on-site, and desk-side support; handled the most escalated and normal cases in 2019-2021. • Facilitate training classes for new Consumer Services Employees, providing up-to-date documentation on company products (Blossom, Gro, Twelve, BLOOM). • Lead/Point of Contact for all Miracle-Gro Twelve-based questions• Lead/Point of Contact for BLOOM by Botanicare• Lead/Point of… Show more • Cultivate positive relationships with customers while servicing tech-based equipment via phone, e-mail, on-site, and desk-side support; handled the most escalated and normal cases in 2019-2021. • Facilitate training classes for new Consumer Services Employees, providing up-to-date documentation on company products (Blossom, Gro, Twelve, BLOOM). • Lead/Point of Contact for all Miracle-Gro Twelve-based questions• Lead/Point of Contact for BLOOM by Botanicare• Lead/Point of contact for the AeroGarden App with Techs and CS.• Identify opportunities to enhance procedures, such as creating a peer review process to sift through contractors for call reviews.• Lead task of researching, handling and evaluate refund/warranty requests for Gro/Blossom Shut Down Show less