•Act as direct manager of all Ottawa Survey House staff and active/upcoming projects•Create and manage weekly staff schedule for over 80 regular employees – coordinating with other offices, and based on project needs, budget, and productivity•Daily inter-office communication between survey house managers, supervisors, and researchers•Communicate directly with project managers and government clients to discuss project needs, goals, and difficulties on a regular basis•Offer… Show more •Act as direct manager of all Ottawa Survey House staff and active/upcoming projects•Create and manage weekly staff schedule for over 80 regular employees – coordinating with other offices, and based on project needs, budget, and productivity•Daily inter-office communication between survey house managers, supervisors, and researchers•Communicate directly with project managers and government clients to discuss project needs, goals, and difficulties on a regular basis•Offer suggestions to researchers and clients on how to improve project success, based on previous project management experience•Develop and update tracking reports for each active project, to be forwarded to all project managers and clients•Provide training and oversee development of both surveyor and supervisory staff Show less

•Work alongside the manager to oversee and supervise a team of ten supervisors, along with a staff of over 80 employees•Delegate and follow up on tasks assigned to supervisory team members to ensure all client and management needs are met in a timely manner•Work closely on a daily basis with upper-management, including the research team, directors, and managers•Fill the role of Acting Manager whenever current manager is away from the office•Experience in creating a weekly… Show more •Work alongside the manager to oversee and supervise a team of ten supervisors, along with a staff of over 80 employees•Delegate and follow up on tasks assigned to supervisory team members to ensure all client and management needs are met in a timely manner•Work closely on a daily basis with upper-management, including the research team, directors, and managers•Fill the role of Acting Manager whenever current manager is away from the office•Experience in creating a weekly schedule for over 80 regular office staff - coordinating with other company locations; and based upon project needs, budgets, and productivity•Manage day-to-day administrative and supervisory elements of survey house activities, while Manager focuses on project administration and analysis Show less

-Manage and oversee a large team of supervisors, along with an office of to 90 employees-Delegate and follow up on tasks assigned to supervisory team members to ensure all client and management needs are met in a timely manner-Work closely on a daily basis with upper-management, including the research team, directors, and managers-Fill the role of both Acting Manager and Acting Senior Supervisor for several weeks due to temporary relocations and project needs-Take a lead role… Show more -Manage and oversee a large team of supervisors, along with an office of to 90 employees-Delegate and follow up on tasks assigned to supervisory team members to ensure all client and management needs are met in a timely manner-Work closely on a daily basis with upper-management, including the research team, directors, and managers-Fill the role of both Acting Manager and Acting Senior Supervisor for several weeks due to temporary relocations and project needs-Take a lead role and manage multiple company projects for the Ottawa office, ensuring all guidelines and necessary steps are taken to meet budgetary and productivity targets.-Experience in creating a weekly schedule for roughly 90 regular office staff - coordinating with other company locations; and based upon project needs, budgets, and productivity. Show less

-Manage and supervise a team of 40+ individuals -Coordinate and facilitate the recruitment process by arranging and conducting interviews, testing, and reference checks-Organize, conduct, and participate in training sessions and project launch workshops-Monitor quality control, provide coaching, and conduct performance reviews of all surveyor staff-Strategize and plan call queue management within and between company’s four locations-Assisting in the coordination of… Show more -Manage and supervise a team of 40+ individuals -Coordinate and facilitate the recruitment process by arranging and conducting interviews, testing, and reference checks-Organize, conduct, and participate in training sessions and project launch workshops-Monitor quality control, provide coaching, and conduct performance reviews of all surveyor staff-Strategize and plan call queue management within and between company’s four locations-Assisting in the coordination of scheduling, timesheet accuracy, attendance issue follow ups, and employee filing-Support staff with administrative or technical problems by ensuring that all applicable equipment is functioning and that any issues are resolved or documented-Provide expertise in response to client needs; support and advise projects, and assist in project development-Prepare statistical reports summarizing daily and hourly productivity rates by project-Operate the telephone system; answer, screen and forward telephone calls, take messages and provide information as required Show less

-Conduct interviews on behalf of various government departments, over the phone and in person-Collect and record data with a high degree of accuracy and integrity-Exercise courtesy and professionalism with all respondents-Transcribe focus group interviews and data enter records into company database -Maintain confidentiality of all collected data-Maintain company performance standards-Attend and participate in workshops regarding each research project-Perform other… Show more -Conduct interviews on behalf of various government departments, over the phone and in person-Collect and record data with a high degree of accuracy and integrity-Exercise courtesy and professionalism with all respondents-Transcribe focus group interviews and data enter records into company database -Maintain confidentiality of all collected data-Maintain company performance standards-Attend and participate in workshops regarding each research project-Perform other duties as assigned by Supervisor Show less

-Develop new and revises existing testing conditions in order to test requested system specification changes/requirements made by functional areas-Prepare test case material based on developed test conditions-Writes or electronically prepare incident reports that identify system deficiencies and verifies the resolution of such deficiencies-Perform examination and analysis of applicable testing output and verifies resultant updates to information systems-Perform on-going… Show more -Develop new and revises existing testing conditions in order to test requested system specification changes/requirements made by functional areas-Prepare test case material based on developed test conditions-Writes or electronically prepare incident reports that identify system deficiencies and verifies the resolution of such deficiencies-Perform examination and analysis of applicable testing output and verifies resultant updates to information systems-Perform on-going monitoring of applicable production programs and report on findings-Regular communication and problem resolution of a technical nature with private sector companies and other government departments and agencies that participate in testing Show less