Nick Barnwell Email & Phone Number

Macclesfield, England, United Kingdom

Macclesfield, England, United Kingdom

• Create and oversee detailed project programmes internally and with clients to agree deadlines and milestones, and delegate tasks to your project team, identifying any potential risks.
• Plan, organise, and direct engineering and sustainability projects for Global Life Science organisations, ensuring projects are on time, on budget, and within scope.
• Complete projects in line with the agreed programme and deliverables, reporting to a senior manager and working alongside a Key Account Manager to monitor and manage customer expectations.
• Compile and submit project status reports to clients, management, and other stakeholders.
• Work effectively with relevant stakeholders for efficient project implementation.
• Demonstrate how you would manage project changes both externally and internally.

Hulland Ward, England, United Kingdom

• Direct and oversee the team to ensure daily operations align with the vision of the company whilst managing the customer service journey to sustain continued growth and stability of the business through:
• Management of operational costs, allocating working budgets to include the necessary resources for unimpeded cover of services.
• Formulating policies for the protection of employees and customers.
• Strategic development and coordination of business operations in order to sustain efficient working practices and improving processes.
• Motivate, monitor and management of team in order to create and provide optimum working environment for successful operations.
• Continual engagement with vendors to maintain cost effective products supplied in a timely manner.

Uttoxeter, England, United Kingdom

• Manage and develop the JCB portfolio to ensure sustainability and profitability whilst developing the partnership by bringing in new business plus additional revenue through increasing existing contracts.
• Continually adapt the contract to maintain customer satisfaction and sustainability.
• Work to ensure that the portfolio achieves or exceeds its budgeted turnover and net profit.
• Develop and present proposals for further business, improvement of the portfolio and profit.
• Strategic development of plans for the portfolio that ensures all direct reports have specific targets and KPI’s to maintain and develop their own individual portfolios within the business.
• Manage six Contract Support Managers and ensure skills are developed and built through training, mentoring and feedback, as well as creating team spirit.

Leeds And Tamworth

• Ensured branch profitability through monitoring the performance of managers and ensuring customer satisfaction and development, whilst maintaining compliance through the implementation of key policies and procedures.
• Created and developed effective strategic relationships with key customers.
• Managed operations throughout Region maintaining an excellent quality of service to customers.
• Maintained and expanded customer base to meet business growth objectives.
• Held formal contract reviews with customers and staff, submitting annual reviews to suit client needs.
• Managed financial budgets to control resources to achieve quality of service and keep within budget.

Field Operations

• Managed and coordinated mobilisations and project activities, ensuring Operation and Support teams were coordinated and managed to assist in the timely delivery of the mobilisations of projects.
• Responsible for ensuring that mobilisation / projects were delivered within timescale and to scope.
• Key contact for the mobilisation for all stakeholders, and coordinated the planning, management and delivery of the contract to ensure regular and frequent communication with all stakeholders.
• Tracked and communicated status of mobilisation activities in order to ensure effective and timely information sharing to all stakeholders to ensure contracted outcome.
• Responsible for maintaining relations with clients, and all key stakeholders.
• Pro-actively managed and highlighted Mobilisation / Project risks and issues ensuring early resolutions were identified and implemented.

Midlands And East Anglia

• Leading onsite teams to deliver daily cleaning service within budgets to meet and exceed customer expectations:
• Carried out quarterly performance reviews and monthly structured site visits to ensure specifications were met, and customer expectations were positively managed.
• Ensured effective team-working resulting in clear communications; additionally ensuring individuals and teams understood roles and responsibilities and had the correct equipment to fulfil the task.
• Represented the company through relationship building with new customers resulting in new business contracts.
• Budget management including reviewing KPI data to brief senior management on performance.
• Recruited and ensured employees were trained and adhered to necessary legal and customer requirements.

Chesterfield

• Teach and mentor young people aged 14-19 years old in partnership with schools and organisation;
• Provided one to one intensive support and mentoring to make positive and permanent changes to young peoples’ lives in order to re-engage them within education or employment;
• Planned, delivered and evaluated structured, developmental group work with young people in line with Department of Education standards;

Worldwide

Graduated from the Royal Military Academy Sandhurst into the Princess of Wales’s Royal Regiment, rising to Senior Functional / Operations Manager. Transferred to Human Resources, Administration and Finance Branch where recommended for further promotion.

Honours Degree, Leadership And Management

Business Studies, General Studies And French, D,D

Education record

Two A' levels and Nine G.C.S.E.'s SIA Licence in Close Protection City and Guilds Level 3 in Computerised Accountancy, Level 1 in Manual.