Nick Bashford Email & Phone Number

United Kingdom

I am a highly experienced and passionate Contact Assessment Officer working within the West Kent Area Referral Management Service for Kent Adult Social Services. I strive to provide an empathetic and person-centred focus, drawing on my ten-plus years customer service experience and my knowledge of social care policy and procedures.My principal duty in the.

I proudly worked as a Senior Contact Assessment Officer, both Countywide and for the West Kent Area Referral Management Service (ARMS).During my time in the role my principal responsibility was deliver comprehensive screening of all referrals into Adult Social Care at pace to determine any potential safeguarding need, establish priority and appropriate.

• During my time as Administration Officer, I was responsible for supporting the day-to-day clerical functions around the officer supporting the South West Kent Assessment and Enablement Team, include Care Managers and.
• Answering calls, addressing enquires and taking messages.
• Archiving, filing paperwork and recording on relevant spreadsheets and databases.
• Allocating or closing work to Care Managers and Occupational Therapist using the appropriate system.
• Adding and making changes to client records, their service provisions, and correcting data quality issues on the relevant database.
• General Office duties, such as photocopying, letter writing, managing incoming and outgoing post.

• During my time as Administration Officer, I was responsible for supporting the day-to-day clerical functions around the officer supporting the South West Kent Assessment and Enablement Team, include Care Managers and.
• Answering calls, addressing enquires and taking messages.
• Archiving, filing paperwork and recording on relevant spreadsheets and databases.
• Allocating or closing work to Care Managers and Occupational Therapist using the appropriate system.
• Adding and making changes to client records, their service provisions, and correcting data quality issues on the relevant database.
• General Office duties, such as photocopying, letter writing, managing incoming and outgoing post.

Providing Support with post room at Gibson Drive, franking and sorting post.

Working Checkouts - Two Spells of Employment October 2001 to April 2011 and June 2011 to October 2011Role required working as part of a busy team, often under pressure, to provide a good quality of service to customers.I have also had experience working behind the Customer Service Desk, requiring me to deal with customer requests and complaints (in person.

Abc Level 2 Award In Counselling Concepts, Pass

Bachelor Of Arts - Ba, Fine Art