• Provided help desk support to staff assisting Salem's most vulnerable communities.• Installed network and camera equipment for new projects, acting as a proxy for system administrators in the field.• Led the implementation, management, support, and user access for Dropbox Sign, serving as the point person for its rollout and providing in-person training as needed.• Interim Mobile Device Manager in the absence of a Tier Two technician. Managed groups, permissions, access, app approval, phone orders, troubleshooting, and equipment deployments/returns for new hires and terminations using Apple Business Manager, Verizon Business Manager, and Manage Engine. Documented processes to enable Tier One technicians to handle mobile device management.• Led the Head Start deployment project, overseeing hundreds of devices (laptops, tablets, phones): Oversaw tracking, QC, re-imaging (PXE boot), and updates to Windows 11. Tracked equipment via Lansweeper, Manage Engine, and spreadsheets. Collaborated with Head Start administrators to streamline device turn-in and deployment processes.

• 3 years with Dutchie -- voted best-in-class Ecommerce solution 2023 with 400M valuation • Came on board during a global pandemic and remained during a period of explosive growth and demand for retailers looking to list, sell and deliver product online and within compliance ASAP• A commitment to support small-businesses• Implementation of all new Dutchie customers on the Dutchie e-commerce platform• Configuration, training/education, solution identification, and instilling best practices and eCommerce/product fundamentals• Simultaneously carrying an implementation queue of ~30 accounts, activating 4-7/week on the platform

• Knowledge of ecommerce platform end-to-end for all legal Cannabis markets• Support customers via email, phones, live chat• Manage multiple complex issues simultaneously• Test and verify solutions to new problems• Provide education including technical, product, and compliance-related support for end-users• Participate in knowledge sharing and issue escalations and resolutions within support and across

• Preparing distinguished B2B/B2C content for the accounting, automotive and entertainment verticals.

• Mixing, shaping and baking French artisan breads, pan loaves, crackers and rolls• Recording accounts of mix times and dough temperatures• Understanding and cross-training on all equipment on the bakery floor• Training new hires

• Scheduling and coordinating calendars, emails, conference calls and meetings for four IP lawyers • Managing incoming and outgoing mail• Drafting and revising documents, templates, emails and presentations• Managing a contract filing system and process for the CP paralegal team• Liason with law library on research projects

• Maintaining Maker Shop customer accounts • Responding to customer requests• Managing orders by phone and email

• Writing and editing copy that consistently ranks #1 for location-based searches• Generating leads via phone scripts, email blasts, webinars and whitepapers• Creating and uploading video content to showcase services and current clients • Creating and managing social and digital media• Maintaining CMS and SEO website architecture

• Composing features, reviews, interviews and industry news blurbs for an online entertainment outlet• Conducting one-on-one, roundtable and panel interviews with A-list cast and crew • Establishing relationships with publicists and major distributors they represent• Providing executive support to Dan Deevy, owner of TCS• Credentialed press for major film festivals

• Proof reading, editing, and providing guidance in an online learning environmentProof reading, editing, and providing guidance in an online learning environment

• Teaching fundamentals of engineering to students using Lego products at two inner-city public schools as part of an after-school program

• Helping to open a thrift store supporting three local non-profit organizations• Accepting donations, cashiering, and coordinating volunteers

• Supporting assistant editor in logging over 200 hours of footage for an award- winning documentary film

• Supporting director of training and development at a southern California regional office• Coordinating with AHRs and tactical trainers

• Fielding information, submissions and requests from filmmakers, members, board of directors and staff for the 3rd annual BendFilm festival