Nick Bennett Email & Phone Number

Niagara Falls, ON

• Client consultation for website design & development projects
• Design of both front and back end of websites and applications
• Development of multi-platform websites, including small business E-commerce
• Instructed & trained clients on back end interfaces for basic editing

North Bay, ON

• Information technology support to the Ontario Government
• Computer & mobile phone tech support

Calgary, AB

• Managed store operations by ensuring exceptional staff performance and excellent customer service
• Assisted customers in all aspects of store services including handling complaints and inquiries
• Responsible for vendor orders, point-of-sale set-up and maintenance, staff training and development, customer service and sales, website maintenance, marketing, staff scheduling, delegating tasks to staff, warranty.
• Developed and updated a policies and procedures manual, product rotation strategies, customer retention strategies and staff training in customer service and customer retention

Calgary, AB

• Assisted customer’s with product selection and questions
• Investigated and resolved customer complaints, set up store displays
• Operated point-of-sale system as and when necessary, managed shelf stocking and pricing activities
• Handled inventory and stocks, reviewed merchandize movement, inspected merchandize for quality and quantity, kept store clean & organized

Ottawa, ON

• Designed & developed HTML and flash based websites to meet client requirements
• Graphic design

Associate’S Degree, Business Administration, 3.6

Bachelor’S Degree, Bachelor Of Commerce, 3.6