Nick Bierman Email & Phone Number

Howey In The Hills, Florida, US

• Analyze business data to develop and implement a clear strategic direction through rigorous project management, merging 2 direct selling entities into 1.
• Developed and implemented customer rewards initiative, improving customer retention 28% in 2 months, increasing average spend per transaction. and customer acquisition.
• Improved overall sales performance from flat to 11% growth through implementation of Klaviyo, PowerReviews, Kicksta, and Path Social.
• Created and leveraged data analysis tools to identify gaps in business performance, implementing Microsoft power BI to gain insight into roadblocks and business growth opportunities.

Orlando, FL, US

• Spearheaded 2 large scale projects, leading 40+ team members to implement a strategic growth and cost savings strategy within the scope and on time.
• Led, managed, and communicated a Sales Force front end system change, impacting all departments and the field, leveraging collaboration to create buy-in for stakeholders.
• Led a team of 5 to successfully identify and address gaps in sales field compensation, tasked to save $10.5m in commissions without reducing revenue, impacting 350k sales leaders.Coached and developed 48 business.
• Developed and implemented a 6 month sales plan, growing the region from flat to double digit growth 21%.
• Introduced and implemented tactics in the field to enhance understanding of critical KPIs, streamlining processes and developing achievable strategies to create business growth.
• Increased new sales force, additional recruits, onboarding, average sales per leader, and increased sales via intentional team development and training, including workshop development and social media strategy.

Orlando, FL, US

• Led and managed strategy development to drive financial performance, leadership development, and retention for 84 markets, supporting $3.5b in revenue.
• Achieved the Chairman of Excellence Award for the development of a new manager and salesforce onboarding process in partnership with Switzerland teams, implemented in 10 global markets.
• Raised over $350k for United Way through the development of a fundraising campaign to provide post hurricane relief for impacted markets.
• Reported directly to the CEO, providing real time market trend analysis and creating and delivering strategic presentations at quarterly meetings and chairman summit business sessions.

Orlando, FL, US

• Led and managed the startup and implementation of a data warehouse and customer service department for a top 5 market in the company, providing finance and business analytics.
• Improved promotional expenditure 1% while growing the business 35% through strategic analysis of customer behavior, acquisition costs, and operational expenses.
• Reduced customer service turnaround from 6 months to 2 weeks and outstanding queries from 1k to 81 through training and development of a high performance culture.
• Facilitated the implementation of a new back and front end system, executing internal and external training, impacting multiple departments across the chain.
• Designed and implemented a new manager rewards program, increasing manager counts 25%, resulting in double digit growth for the market.
• Selected to participate in a millennial workshop in Mexico with high potential leaders across the organization, cultivating a new and dynamic strategy to attract a younger generation to the brand.

Orlando, FL, US

• Supported 15 distributors, representing 50% of market sales, providing finance, operations, and marketing guidance to drive profitability.
• Improved net earnings for all distributors by 2%, improving financial expense management and process efficiencies.
• Expanded into the Mozambican and Zambian markets, establishing new business contributing 25% of total sales in Africa.

Bachelor Of Commerce (B.Com Hons), Strategic Business Management

Bachelor Of Commerce (B.Com.), Entrepreneurship/Entrepreneurial Studies

Education record