Nick Billhardt Email & Phone Number

Concord, Ohio, United States

Euclid, Ohio, United States

o Operate Robot Tote Palletizer 300 - 350 totes per hour o Induct packages onto the conveyor 1,200 per houro Palletize packages 120 per hour

Willowick, Ohio, United States

o Excelled in customer service by assisting 20 to 60 customers a day.o Process customers cash, debit/credit, and gift card transactions.o Return items to shelf and assist with putting new items out

Eastlake, OH

o Self-owned computer technical services company that included computer and software maintenance and installation of security surveillance systems. I am responsible for providing the technical services to my customers as well as the marketing to generate new business.o Install and maintain device drivers for office peripheralso Run security scans and.

Tucson, Arizona Area

o Investigated and resolved customer complaints and inquires in a timely and empathetic mannero Relay information regarding current deals and plans that would fit the customer's needso Answering Customers Questions About Billing

Tucson, Arizona Area

o Format and post e-bulletins.o Post homilieso Modify and update the content as needed

Place orders for mail order prescriptions and answer insurance questions for members

Tucson, Arizona Area

Add and swap modems, trouble shoot internet and email issues

Tucson, Arizona Area

Get people where they need to go.

Tucson, Arizona Area

o Field inbound and outbound calls, emails, and chats to provide general, technical, product, and payment application supporto Accurately record and escalate customer feedback

Tucson, Arizona Area

Perform inventory for various stores using hand held machine.

Tucson, Arizona Area

Prepare boxes and bags for shipping.Repackage items for use in the warehouse.

Tucson, AZ

Inbound customer serviceUse of varied resources and systems to verify information and educate customer

Tucson, Arizona Area

Work with clients to get borrowers into a program so they can get their student loans out of default. Field calls from borrowers, references, employers, and third parties. Use the DARS program to document information on accounts. Perform internet searches using Google, TLO, Nova, 411, and CBC.

Eastlake

Assist the IT department in managing the computers, resetting passwords, installing software, and anything else that is needed.

Independence, OH

Worked on editing pages in Sharepoint 2010. Worked on various tasks content managment, inserting pictures, webparts, page viewers, and picture libraries. Worked on the HTML code to make adjustments when needed.

Check equipment weekly, set up computers for classes, and handle any technical issues that come up.

Manage Financial Aid waiting area, file papers, assist students in filling out forms on the computer, and help out wherever needed.Helped the technology department ghost computers, run batch files, run F disk and assemble computers,

Installed software packages Jabra, Microsoft Office, and Symantec on various computers. Worked on setting up servers at a customers site. Installed a scanner and documented how to use the scanner.

Proficient with air packers, screw-feeders and blenders Bag and boxed chemicals for large companiesAbility to operate tow motor

Certificate Of Software Development, Web / Software Programming

Bachelors Of Business Administration, Information Technology, Business

o Overall G.P.A. 3.93 o Member of the National Honor Society Alpha Beta Kappa 2013 o Elected to Who’s Who Among Students in American.

Associate Of Applied Business Degree, Information Technology

o 3.95 Overall G.P.A. o Perfect Attendance for 2 years o Member of the National Honor Society Alpha Beta Kappa 2011 o Elected to Who’s Who.