• Assessment and restructuring of production metrics to support the creation of a new department. Balancing production goals and commission rates to achieve a favorable structure for both employer and employee.• Working remotely nationally and internationally to implement process improvement in order to build efficiencies to drive labor cost savings and promote increased sales revenue.• Expanded the amount of unique part numbers that Radwell's Receiving Technician Team are able to service by 585,166 due to data analysis, SOP creation, and training implementation.• Collaborates with Production Team, Engineering Team, and leadership to assess team needs and company-wide global operation efficiencies.• Updates departmental standard operating procedures (SOPs) and database to accurately reflect the current practices.• Develops SOPs for test procedures and asset use via PowerPoint, educational videos, and written document worksheets.• Creates solutions including physical prototypes, managing quality communication, facility requisitions, and implementing training.• Monitors the projects and processes of the Receiving Technician Team of 13 employees.• Reviews and researches industrial electronic parts for consumer resale. Creates customer facing part information pages for the website, up to 100 entries daily.• Oversees the training for data entry and analysis for customer facing part information pages for consumer resale.• Manages 13 employees including writing and presenting reviews as well as operation critique and retraining• Created a new roles in the company structure and promoted 12 employees into new roles complete with training classes and supplemental resources.• Raised and helped promote a team member to management.

• Increased work process funneling to Radwell’s Receiving Technician Team by 22% due to data analysis, SOP creation, and training implementation, as well as decreasing accuracy issues.• Collaborates with Receiving Team, Engineering Team, and leadership to assess team needs and company-wide global operation efficiencies.• Updates departmental standard operating procedures (SOPs) and database to accurately reflect the current practices.• Develops SOPs for test procedures and asset use via PowerPoint, educational videos, and written document worksheets.• Creates solutions including physical prototypes, managing quality communication, facility requisitions, and implementing training.• Monitors the projects and processes of the Receiving Technician Team of approximately 5 employees.• Write weekly progress reports for company administration with senior leadership.• Reviews and researches industrial electronic parts for consumer resale. Creates customer facing part information pages for the website, up to 100 entries daily.• Oversees the training for data entry and analysis for customer facing part information pages for consumer resale.

• Trained in advanced repair and testing techniques for industrial electronics.• Consistently met and exceeded goals to repair units under both cost and time constraint, while maintaining accuracy and safety protocols.• Collaborated with peers and leadership on production process improvements and implementations.

• Cross-trained sales and web employees on Precert order of operations on techniques.• Consistently met and exceeded goals to produce unit quality assurances under both cost and time constraint, while maintaining accuracy and safety.• Presented my Radwell experience to BCIT (high school) students in an assembly.

• Head of the 2018 Lean Development and Visual Factory Project.• Trained and served as a mentor for 8 newly hired team members.• Knowledge of press machines to terminate wires.• Sweat and dip soldering, as well as ultrasonic welding, to fix terminals/splice wires.• Familiar with reading schematics and assembling larger numbers of wires into a full harness for antique car restoration.• Consistently met and exceeded goals to produce harnesses under both cost and time constraint, while maintaining accuracy and safety.