Ainsley is a full-service advertising and marketing agency based in Baltimore, MD, that provides a wide range of creative services – from strategy to campaign execution. As director of operations I:-Oversee all aspects of agency operations, including project management, budgeting, and resource allocation-Develop and implement strategies to improve efficiency and effectiveness across the organization-Lead cross-functional teams of writers, designers, web developers, and video producers to deliver high-quality results on time and within budget-Collaborate with senior leadership to develop and execute business plans and growth strategies-Manage client relationships and ensure client satisfaction

Mosaic Learning provides consultation, strategy, technology and solutions that enhance the learning process from ideation to completion.-Work directly with our clients to define customer requirements that fulfill the client’s business needs-Communicate critical project roles and responsibilities during kickoff meetings with supporting documentation -Develop and estimate project plans that balance the client’s needs with the available schedule and budget-Collaborate with directors of development teams in creating schedules, allocating team resources, and monitoring task efficiency-Ensure product quality assurance on all projects-Support the Executive team in providing status reports on project health, day to day questions, and the overall resource needs-Leverage principles of continuous improvement to streamline processes and find efficiencies in workflow-Support the sales and marketing process during the project analysis and scope phases

I managed a large team of writers and editors, maintained multi-tiered development schedules, facilitated client communication, tracked project finances, and delivered top quality educational content.Six Red Marbles is a learning experience design and development agency. During the past 20 years, we have developed thousands of programs across every discipline and age range from early childhood to higher education.

I managed a large team of writers and editors, maintained multi-tiered development schedules, facilitated client communication, tracked project finances, and delivered top quality educational content.Words and Numbers is an educational technology company providing content development services to clients ranging from the largest in the publishing industry to the next great EdTech start-up in the PreK-12, higher educational and adult learning markets.

Payroll, scheduling, team building events, monitored state and federal law compliance, orientations, hiring.

Ran test cases, wrote up bug reports, and tracked various aspects of gameplay.

Wrote news blurbs, edited the website, marketed digital content, developed social media presence.