A property maintenance company that services include but arent limited to: Lawn maintenance, landsscaping, and snow removal.

Supervised two Restaurants,Lobby Bar,In-Room Dining,and Starbucks employees.Assisted the Outlets Manager in directing and organizing the activities and services of the hotels outlets.Liaised with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and optimal level of quality service and hospitality were achieved.Interviewed, recommended hiring, scheduled staff, trained, developed, coached and counseled, recommended performance reviews, resolved… Show more Supervised two Restaurants,Lobby Bar,In-Room Dining,and Starbucks employees.Assisted the Outlets Manager in directing and organizing the activities and services of the hotels outlets.Liaised with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and optimal level of quality service and hospitality were achieved.Interviewed, recommended hiring, scheduled staff, trained, developed, coached and counseled, recommended performance reviews, resolved problems, provided open communications with the appropriate chain of command and recommended discipline as appropriate.Responded to customer needs, issues, comments and problems to ensure a quality guest experience.Worked directly with the Outlets Manager in the accountability of beverage inventory and standards. Worked closely with all Food and Beverage upper management in setting inventory goals and beverage controls. Worked with the Outlets Manager in the ordering of all alcoholic beverages. Ensured the smooth execution of all banquet events to ensure all guests' needs were met.Assisted the Banquet Manager in all aspects of banquet functions to ensure the successful operation and functionality of all banquets.Participated in pre-function "stand-up" meetings.Worked closely with the Assistant Banquet Managers,Director of Banquets,Director of Catering,and Food and Beverage Director to achieve all goals and standards.Supervised the set up and tear down of all banquet areas to conform to "BEO" outlines.Communicated with guest contacts to ensure satisfaction. Show less

Consistently provided professional, friendly and engaging service.Assisted guests with making menu choices in an informative and helpful fashion.Skillfully promoted items on beverage lists and restaurant specials.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Delivered exceptional service by greeting and serving customers in a timely, friendly… Show more Consistently provided professional, friendly and engaging service.Assisted guests with making menu choices in an informative and helpful fashion.Skillfully promoted items on beverage lists and restaurant specials.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Displayed enthusiasm and knowledge about the restaurant's menu and products.Appropriately suggested additional items to customers to increase restaurant sales.Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.Promptly served all food courses and alcoholic beverages to guests. Show less

Oversaw all operational aspects of business.This included but was not limited to: calculating food cost, calculating labor cost, keeping accurate inventory logs, interviewing, hiring and firing,driving sales to meet standards,introduced new marketing schemes to staff, was responsible for all cash that came in and out of stores,adhered to all corporate cleanliness standards, food standards,appearance standards,training standards,safety standards,staffing,night auditing,and all paperwork needed… Show more Oversaw all operational aspects of business.This included but was not limited to: calculating food cost, calculating labor cost, keeping accurate inventory logs, interviewing, hiring and firing,driving sales to meet standards,introduced new marketing schemes to staff, was responsible for all cash that came in and out of stores,adhered to all corporate cleanliness standards, food standards,appearance standards,training standards,safety standards,staffing,night auditing,and all paperwork needed to run the store.Participated in corporate training days and corporate meetings. Show less