Nick Brown

Nick Brown Email and Phone Number

Guest Service Specialist at Crowne Plaza Perth @ Crowne Plaza Perth
east perth, western australia, australia
Nick Brown's Location
Greater Perth Area, Australia
About Nick Brown

Nick Brown is a Guest Service Specialist at Crowne Plaza Perth at Crowne Plaza Perth. He possess expertise in hospitality, customer service, hospitality industry, hospitality management, microsoft office and 10 more skills.

Nick Brown's Current Company Details
Crowne Plaza Perth

Crowne Plaza Perth

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Guest Service Specialist at Crowne Plaza Perth
east perth, western australia, australia
Website:
crowneplazaperth.com.au
Employees:
18
Nick Brown Work Experience Details
  • Crowne Plaza Perth
    Guest Service Specialist
    Crowne Plaza Perth Nov 2018 - Present
    East Perth, Western Australia, Australia
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  • Westin Hotel Perth
    Concierge Supervisor
    Westin Hotel Perth Jul 2018 - Oct 2018
    Perth, Australia
  • Crowne Plaza Perth
    Concierge Team Leader
    Crowne Plaza Perth May 2015 - Jul 2018
    East Perth
    After leading the concierge team for 8 months, I made the decision to redistribute several tasks to my managers so that I could focus on the development of my team and the guest experience.Elective Responsibilities:Supervise and ensure team's procedural competenciesProcedural outcome alignmentOHS Specialist & RBC Representative for Front OfficeInternal communicationsTimesheet approval, roster monitoring and supportCreative supportPrimary… Show more After leading the concierge team for 8 months, I made the decision to redistribute several tasks to my managers so that I could focus on the development of my team and the guest experience.Elective Responsibilities:Supervise and ensure team's procedural competenciesProcedural outcome alignmentOHS Specialist & RBC Representative for Front OfficeInternal communicationsTimesheet approval, roster monitoring and supportCreative supportPrimary Responsibilities:As per Concierge Team Leader job descriptionHotel metrics supportDrive brand standardsOnboarding and training Show less
    View
  • Crowne Plaza Perth
    [Head] Concierge
    Crowne Plaza Perth Oct 2014 - May 2015
    East Perth
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  • Crowne Plaza Perth
    Concierge Team Leader
    Crowne Plaza Perth Jun 2008 - Oct 2014
    East Perth
    Supervising concierge shifts and supporting the Head Concierge.Problem Resolution Champion. [Most improved metrics for region, 2014]Roster maker for the Front Office team.Lead Responsible Business Committee member.As of August 2014, assigned to semi-regular Duty Manager roles, leading the shifts for the hotel.
  • Crowne Plaza Perth
    Porter
    Crowne Plaza Perth Sep 2006 - Jun 2008
    East Perth
  • Rwwa
    Customer Service Operator
    Rwwa 2004 - Nov 2006
    Osborne Park
  • Mv Perth Riverboat Gambler
    Deckhand
    Mv Perth Riverboat Gambler 2003 - 2004
    Barrack Street Jetty
  • Printforce Australia
    Internet Administrator
    Printforce Australia 1999 - 2004
    East Perth

Nick Brown Skills

Hospitality Customer Service Hospitality Industry Hospitality Management Microsoft Office Hotels Training Customer Satisfaction Team Leadership System Administration Microsoft Excel Team Management Team Building Management Administration

Nick Brown Education Details

Frequently Asked Questions about Nick Brown

What company does Nick Brown work for?

Nick Brown works for Crowne Plaza Perth

What is Nick Brown's role at the current company?

Nick Brown's current role is Guest Service Specialist at Crowne Plaza Perth.

What schools did Nick Brown attend?

Nick Brown attended Edith Cowan University.

What skills is Nick Brown known for?

Nick Brown has skills like Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Microsoft Office, Hotels, Training, Customer Satisfaction, Team Leadership, System Administration, Microsoft Excel, Team Management.

Who are Nick Brown's colleagues?

Nick Brown's colleagues are Greg Watkins, Rawinia Thomas, Sree Ram Kapil, Sheyenne Chen, Mehedi Hasan, Phuong Thuyen Bui, Gabriella Pejic.

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