Programming of POS Systems, File BuildingHelp Desk in trouble shooting system failuresShipping of equipmentTrain customer on system usageInstallation of POS SystemClover, Dejavoo, First Data FD150

On Board Computer Work Station for new hiresIT help desk for office supportMoved and installed complete department work stationsCreate Cat 5 Ethernet Wiring Trouble shoot computer issues as neededBuild Workstation desks and chairsMounted Televisions from ceiling

Branch location utilizes my technical skills to help maintain office computer systems.POS environment peripheral needed replacement which required IP re-assignment andsetup. I act as the technical liaison to third party tech vendors. Worked with manager ofstore to troubleshoot printing and computer/networking problems that he could not solvehimself.⦁ Setup and configured new thermal printer on branch network⦁ Diagnosed and confirmed main corporate computer’s hard drive failed⦁ Correct modified settings on laser printer in main office to the correct values.⦁ Maintain partnerships with corporate entities⦁ Make, take, and deliver customer orders

Started as a Sales Associate helping customers find the best footwear for their profession.Promoted to Lead Sale Associate taking responsibility for balancing end of sales anddeposit to bank. I step-in as interim store manager for a year, where I maintained A/Rinvoicing and payments to in store accounts.⦁ Interim store manager for 1 year⦁ Assist in training new associates.⦁ Inventory control in verifying incoming orders and wall counts.⦁ Maintain major account information and relationships.⦁ A/R Invoicing and payments.⦁ Sell footwear, accessories, warranties, and help resolve customer concerns.⦁ Balance end of day receipts, confirm drawer balances and create end of daydeposit.

Ensure Customer satisfaction during their meals.

Started as a shift manager and I was promoted to Store Manager. Responsibilitiesexpended from managing one location to three. Woodridge, Oak Brook, and Naperville Illinois.Manage a team of 8 to 10 part time employees and create weekly schedule formultiple locations.Assisted A/R collectionsTrouble shoot computer and phone issues that arise.Train new hires on the Flashpoint POS system, phone system and cooking ofproducts.Inventory control and ordering.Processing of bank deposits and balancing with the Flashpoint POS system