Direct performance across book of business comprised of key national healthcare accounts with $50M+ in annual revenue, which include academic hospitals, healthcare systems, IDNs, and surgical practices. Build and maintain relationships with senior-level stakeholders up through C-suite. Monitor service line performance and identify new opportunities to enable growth. Analyze performance metrics (such as revenue, margin, and customer feedback) to ensure quality, customer satisfaction, and compliance. Act as Subject Matter Expert (SME) on product and service lines by leveraging clinical background. Manage vendor relationships and performance, including negotiations and supply chain optimization. • Led project management processes for client-facing projects from planning, benchmarking, and engagement through task assignments, progress reporting, and post-delivery analysis. • Facilitated professional development and education sessions for key internal parties to enhance pipeline, empower future leaders, and ensure sustainability of results. • Enabled team to close deal with University of Mississippi Medical Center, a 722-bed academic Level 1 trauma center, by leveraging clinical and product expertise to engage surgeons directly in conversations. • Managed portfolio comprised of nonprofit community hospitals such as Lawrence Memorial and Southwell Tift RMC, Holzer Healthcare, Cox Health, UCONN, Thomas Healthcare, Southcoast Health, and Marshfield Clinic.

Advise clients in healthcare space on strategies related to contracting, compliance, pricing, risk management, and cost controls. Evaluate performance metrics and KPIs to revise strategic plans and offer insights into new initiatives. Coach and mentor teams in meeting client expectations and ensuring client satisfaction. Report on progress to key stakeholders. • Partnered with OptioSurgical, LLC as Interim VP of Contract Management & Professional Services, overseeing contract lifecycle from signing through closeout in collaboration with Legal team. • Designed strategies and process improvements that increased efficiency across units, particularly surgery, as well as delivered significant cost reductions and optimized inventory management. • Introduced processes for upselling and cross-selling, as well as identified related opportunities. • Engaged with CFO and members of Finance division to ensure favorable contract terms. • Acted as Director/Subject Matter Expert (SME) for Optisave, LLC, selling and delivering projects across multiple service line areas. • Grew full corporate portfolio while maintaining effective staff utilization levels and margins. • Identified and secured more than $60M in savings for both clinical and non-clinical teams through reorganization of supply chain and procurement processes with focus on sustainability. • Developed offerings, designed sales and business development plans, monitored quality controls, and measured customer satisfaction to meet contract goals.

Managed relationships with key healthcare accounts, providing insights and guidance on technical aspects, engagement strategies, business processes, and financial plans. Led scope of work planning, risk assessments, resource allocation, and project design to ensure alignment with client expectations. Tracked and analyzed performance metrics, as well as refined processes based on trends. Partnered with clients to set benchmarks and milestones for projects. • Secured more than $82M in cost savings through clinical implementation projects, such as rollout of Just-in-Time (JIT) inventory systems, utilization of data analytics for demand forecasting, and process standardization.• Nurtured key accounts, such as Yale New Haven Health System (comprised of 1500+-bed nonprofit acute and tertiary medical center, two community teaching hospitals, and 308-bed general/acute care hospital). • Identified strategies for optimizing supply chain process, including introducing new technology solutions, renegotiating supplier agreements, increasing sustainability of programs, and reducing waste across teams. • Directed sales strategy and sales training to ensure continuous growth. • Maintained portfolio that included SUNY Upstate Medical University, ETMC, Mercy Medical Center, Providence Healthcare, Ellis Medicine, SW Vermont, Western Connecticut Health, UTMB, Tanner Healthcare, and more.

Consulted with key decision-makers across accounts and provided strategic guidance for multiple projects. Collaborated with stakeholders on developing and executing project plans to ensure results. Translated clients’ vision into cohesive action plans while also ensuring adherence to industry best practices and regulations. Led business development efforts from proposal strategy, scope of work planning, and pricing through presentations and contract negotiations. • Delivered more than $35M in validated cost savings through optimization of contracts, pricing negotiations, and compliance efforts. • Developed sustainable processes and procurement strategies to reduce costs, ensure quality improvements, and support change management objectives. • Fostered culture of continuous improvement with emphasis on customer satisfaction and client education.

Leveraged clinical and business expertise to guide business unit in improving engagement, maintaining key accounts, and nurturing new business relationships. Analyzed performance and collaborated with leadership team on data-driven decision-making, which included staffing, training, and budgeting. Built and sustained relationships with vendors, executive leaders and decision-makers, and physicians, generating consensus and buy-in for change initiatives. • Named Subject Matter Expert (SME) for Orthopedic Services on projects, consulting with key decision-makers and providing insights into market, products, and operations. • Managed full project lifecycle from team building and requirements gathering through project tracking, stakeholder communications, and delivery. • Partnered with leadership on analyzing market trends, identifying risks, and creating risk mitigation strategies. • Negotiated and implemented best-in-class pricing for implants across Cardiology, Spine, and Orthopedics. • Developed and promoted automation tools that streamlined processes and improved efficiency. • Grew line of service as Service Line Lead.

Nurtured relationships with surgical teams and hospital staff to promote products across full line. Trained clinical personnel on utilization via in-service programs. Identified and articulated value proposition of products to ensure alignment with client needs. • Played vital role in developing first company call schedule in US for Trauma Representatives. • Drove sales, merchandising, and product education for multiple medical centers across market. • Earned multiple awards and industry recognition during tenure, including Achievement in Outstanding Customer Service & Support.

Led product education, training, and implementation for various technology solutions and medical devices within the trauma space. Advised physicians, surgeons, and clinical personnel on features and benefits of products. Monitored utilization to ensure appropriate and optimal performance. Maintained inventory for Level 1 Trauma Center and 11 regional surgery centers/hospitals. • Grew $400K territory to $3.8M in less than 6 years. • Led training for new hires across region to ensure optimal ramp-up and results, as well as managed mentorship programs to ensure continuous engagement. • Earned seven consecutive Quota Achievement Awards.