Nick Carter Email and Phone Number
Nick Carter is a Team Lead @ Kroger | Application Systems Analyst | Technology Integration at Kroger.
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Technical Team LeadKroger Nov 2023 - PresentCincinnati, Ohio, Us*Lead a 24x7 support rotation with internal and external teams using ServiceNow to complete 98 percent of tickets in SLA for our business partners*Supported 145k+ camera endpoints across more than 2500 sites with a 99% uptime*Integrated and installed AI fraud detection on 12k+ lanes resulting in a $68 million ROI -
Application Systems AnalystKroger Oct 2021 - Nov 2023Cincinnati, Ohio, Us -
Associate Application Systems AnalystKroger Apr 2019 - Oct 2021Cincinnati, Ohio, Us -
Systems AdministratorPhototype Apr 2014 - Apr 2019Cincinnati, Ohio, Us* Managed and maintained Cisco network infrastructure, Ubiquity wireless, and Meraki firewalls, ensuring smooth and secure network operations.* Oversaw virtual machine administration using VMware vCenter in domestic and international clusters, optimizing performance and resource allocation.* Implemented backups and replication strategies through Veeam and Archiware P5, safeguarding critical data and ensuring business continuity.* Managed user accounts, groups, and Group Policy Objects (GPOs) within Active Directory, streamlining user access and system configurations.* Supported and maintained Linux, Windows, and macOS machines and servers, ensuring their stability and performance.* Administered the Casper asset management server, facilitating software deployment and configuring system settings efficiently.* Maintained and supported Office 365 applications and user accounts, enabling smooth collaboration and productivity across the organization.* Managed DNS (LAN and WAN) and DHCP entries using Windows and AWS, ensuring reliable network connectivity and IP address management.* Provided tier three technical support, resolving complex technical issues and contributing to the efficient functioning of the IT infrastructure. -
It Support SpecialistPhototype 2010 - Apr 2014Cincinnati, Ohio, Us* Implemented Mobile Device Management (MDM) solutions to image and manage over 500 production Macs, ensuring standardized configurations and streamlined maintenance.* Provided initial support as the first point of contact for technology-related issues, promptly resolving user inquiries and ensuring smooth operations.* Supported design and graphics departments by configuring software and servers, enabling efficient workflows and empowering teams to deliver high-quality creative outputs. -
Data Operations And Support SpecialistAmerican Legacy Publishing Jan 2013 - Apr 2014Orem, Ut, Us* Contributed to the web application by entering articles, images, and audio content across 17 state curriculums, ensuring accurate and timely updates.* Developed comprehensive training documentation to onboard and support new associates, enabling them to quickly ramp up their skills and contribute to the team.* Provided technical support to customers and internal staff via phone calls and emails, resolving inquiries promptly and ensuring smooth operations.
Nick Carter Education Details
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Brigham Young University -
Parkway West High
Frequently Asked Questions about Nick Carter
What company does Nick Carter work for?
Nick Carter works for Kroger
What is Nick Carter's role at the current company?
Nick Carter's current role is Team Lead @ Kroger | Application Systems Analyst | Technology Integration.
What schools did Nick Carter attend?
Nick Carter attended Brigham Young University, Parkway West High.
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