Nick Cervone Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

• Manage music lesson schedules for 600+ students, improving instructors’ retention rates during the transition to online lessons during Covid• Administer time sheets for 23 teachers and run billing for all of Middle C’s students to ensure timely billing and payment at the start of each month• Head inventory orders for the store and develop business relationships with over a dozen industry sales representatives• Handle customer service complaints in-store and over email to ensure a healthy relationship between store and community

Washington, District Of Columbia, United States

-Manage music lesson schedules and run monthly billing for 600+ students, serving as the sole point of contact for lesson registration and improving student retention rates during the transition process of shifting to online lessons due to COVID-19-Administer time sheets for 21 music teachers to make sure each employee receives accurate monthly payment in a timely manner-Train new associates on daily store functions including customer relations and AIMsi Version 11 software

Washington, District Of Columbia, United States

-Crafted position statements on the intersection of child welfare and affordable housing programs-Met with Congressional staffers to discuss problems concerning children and families nationwide-Updated CWLA’s online list of federal child welfare legislation

Chicago, Illinois, United States

-Compiled research to improve affordable housing policies for Latino communities in Northwest Chicago-Attended town hall meetings discussing Chicago’s upcoming five-year housing plan with city officials and neighborhood residents-Entered clients into NWSHC’s CRM database