Nick Chmela Email & Phone Number

Silver Spring, MD, US

Remote

Columbia, Pennsylvania, United States

• Led project management of 150+ start-ups and SMBs by launching accessible, performant, and SEO-optimized websites. Provided tier 3 support for 400+ WordPress websites using tools including Google Lighthouse, Ahrefs.
• Created over 50 video tutorials that empowered clients and team members to fix common website issues, allowing for a 22% reduction in support tickets over 6 months
• Supported company onboarding of 42% more clients over 6 months, realizing $96k in new annual revenues and $360k in new one-time professional services revenue
• Saved employers $8k in annual costs through new automation processes that cut production time by 25%
• Exceeded targets, quotas, and activity metrics, leading to decision-making authority on product direction
• Provided subject matter expertise to external stakeholders in product delivery scope and design

Lititz, Pennsylvania, United States

• Toured globally with bands including Sting, Bon Jovi, and Florence and the Machine, providing mission-critical audio engineering and production support to audiences of over 70,000 people in new cities and venues daily..
• High-pressure troubleshooting including replacing Bon Jovi’s Microphone seamlessly mid-performance
• Team leader managing 2-16 new externally hired stagehands daily under tight deadlines
• Promoted twice in 2 years, 3 times faster than average, with significant corporate responsibility and exposure to high-stakes VIP clients

Lancaster, Pennsylvania, United States

• Improved UX for the world’s largest peer-to-peer motorcycle rental startup by using React, MongoDB, and NodeJS while auditing for & solving bugs, designing & developing components, and refactoring the code base.
• Reduced production errors by 13% over 3 months by integrating ESLint and Prettier
• Developed responsive components with React that pulled dynamic content from external APIs
• Utilized MongoDB aggregations to help the marketing team make data-driven decisions
• Increased listing traffic by as much as 50% by creating targeted product tutorials

Orono, ME

At this job, I helped to operate lighting, video, and sound equipment for orchestral concerts, presentations, and touring broadway musicals. In addition to this, I assisted in supervising a crew of 50+ student employees.

Portsmouth, NH

I was responsible for all sound reinforcement for Portsmouth New Hampshire's biggest non profit music festival. During this job, I supervised, and coached a team of four audio professionals. In addition to mixing two musical productions with over 60 shows, I facilitated audio requirements for over 30 musical concerts, including acts such as Bela Fleck and.

Bachelor Of Science (Bs), Communications Technology W/ Concentration In Live Sound, 3.834

Activities and Societies: President Musicians Club, Jan 2015 - 2017 Secretary AES Club, NESCom chapter Jan 2016

Certificate, Full Stack Javascript

Certificate, Photography