Nick Chmela Email & Phone Number

Silver Spring, Md, Us

Remote

Columbia, Pennsylvania, United States

Led project management of 150+ start-ups and SMBs by launching accessible, performant, and SEO-optimized websites. Provided tier 3 support for 400+ WordPress websites using tools including Google Lighthouse, Ahrefs, and Google PageSpeed Insights.• Created over 50 video tutorials that empowered clients and team members to fix common website issues, allowing for a 22% reduction in support tickets over 6 months• Supported company onboarding of 42% more clients over 6 months, realizing $96k in new annual revenues and $360k in new one-time professional services revenue• Saved employers $8k in annual costs through new automation processes that cut production time by 25% • Exceeded targets, quotas, and activity metrics, leading to decision-making authority on product direction• Provided subject matter expertise to external stakeholders in product delivery scope and design

Lititz, Pennsylvania, United States

Toured globally with bands including Sting, Bon Jovi, and Florence and the Machine, providing mission-critical audio engineering and production support to audiences of over 70,000 people in new cities and venues daily. Worked with various firms including Apple and the NFL in highly confidential product release and broadcast settings. • High-pressure troubleshooting including replacing Bon Jovi’s Microphone seamlessly mid-performance• Team leader managing 2-16 new externally hired stagehands daily under tight deadlines• Promoted twice in 2 years, 3 times faster than average, with significant corporate responsibility and exposure to high-stakes VIP clients

Lancaster, Pennsylvania, United States

Improved UX for the world’s largest peer-to-peer motorcycle rental startup by using React, MongoDB, and NodeJS while auditing for & solving bugs, designing & developing components, and refactoring the code base.• Reduced production errors by 13% over 3 months by integrating ESLint and Prettier• Developed responsive components with React that pulled dynamic content from external APIs • Utilized MongoDB aggregations to help the marketing team make data-driven decisions• Increased listing traffic by as much as 50% by creating targeted product tutorials

Orono, Me

At this job, I helped to operate lighting, video, and sound equipment for orchestral concerts, presentations, and touring broadway musicals. In addition to this, I assisted in supervising a crew of 50+ student employees.

Portsmouth, Nh

I was responsible for all sound reinforcement for Portsmouth New Hampshire's biggest non profit music festival. During this job, I supervised, and coached a team of four audio professionals. In addition to mixing two musical productions with over 60 shows, I facilitated audio requirements for over 30 musical concerts, including acts such as Bela Fleck and Micheal Franti.

Bachelor Of Science (Bs), Communications Technology W/ Concentration In Live Sound, 3.834

Activities and Societies: President Musicians Club, Jan 2015 - 2017 Secretary AES Club, NESCom chapter Jan 2016

Certificate, Full Stack Javascript

Certificate, Photography