Nick Cusimano Email & Phone Number

California, United States

San Francisco Bay Area

• Spearheaded the development and implementation of comprehensive transitional training programs, resulting in the onboarding of over 900 employees for multiple newly acquired contracts.
• Evaluated the effectiveness of the current training programs and implemented continuous improvement measures.
• Created innovative Standard Operating Procedures and updates existing SOPs
• Proactively addressed project challenges and implemented solutions to maintain project progress.
• Managed multiple projects concurrently, ensuring on time completion and meeting project objectives while maintaining high performance standards.
• Developed and led a comprehensive emergency response strategy which included cross functional team collaboration and resulted in improvements incident response times.

San Francisco Bay Area

• Worked independently and adapted to various operational tempos while always maintaining a high-level of attentiveness and energy.
• Collaborated with program personnel to identify training improvement opportunities and capability gaps, and supervised and tracked the implementation of effective training solutions as necessary
• Supervised the creation of new training modules; provided guidance on content to ensure material relevancy to meet client requirements.
• Conducted research to identify, understand, and integrate industry best practices into Surefox training programs to achieve high performance standards.
• Directly managed training staff (Training Coordinator Lead, Training Coordinators); conducts quarterly rater counseling to maintain high performance standards.

San Francisco Bay Area

• Oversaw the implementation, tracking and delivery of key training data to client stakeholders through a variety of briefing and reporting processes and frequencies as needed.
• Conducted continuous daily training with employees to equip them with new information and reinforce existing policies set forth by the client.
• Collaborated with program personnel to identify training improvement opportunities and capability gaps and develop effective training solutions as necessary.
• Responsible for the creation and administration of Surefox’s Training Database: gather, synchronize and track current qualifications, expirations, and various training data to ensure accuracy of training information.

• Conducted investigations at major incident scenes which led to offender arrests and convictions
• Led and supervised a team of officers at large scale events at Levi's Stadium of up to 68,000 people
• Responded to dispatched calls, such as domestic disputes, assaults and burglaries
• Engaged in and supported a wide variety of special investigations and crime prevention programs
• Leveraged interpersonal and communication skills to interact with citizens to establish rapport and become a familiar presence in the area

• Criminally investigated over 200 incidents pertaining to Vehicle Hit and Run Collisions, Driving Under the Influence, Traffic and Major Injury/Fatal Vehicle Collisions
• Analyzed for accuracy over 1500 Collision Reports for accuracy and provided feedback to Officers
• Supervised 30 major traffic-related scenes with up to 10 officers to preserve and collect vital evidence
• Obtained and served over 200 search warrants, subpoenas and court orders related to ongoing case management
• Trained 40 new Police Officers on agency procedures related to Traffic Investigations
• Developed continuous training for 150 officers on updates to state and local laws