Nick Cusin Email & Phone Number

Highett, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Tasks Include:- Quality control;- Sorting of books into orders;- Packaging and sending books out to customers;- Liaising with couriers;- Onsite PC and printer troubleshooting; where required - Testing of the server room fire suppressor system, weekly; where required, and- Checking of the servers for drive failure, where required.

Wellington And Melbourne

Wellington & Wairarapa, New Zealand

Tasks Included:- Analysing of data (sometimes confidential) for decision making;- Reporting capacity usage to business units;- Liaising closely with 3rd party Vendors on SAN management;- Communicating with the business at all levels;- Ensuring that DR tests are carried out as required according to the DR Schedule;- Ensuring DR plans are created and tested.

Wellington & Wairarapa, New Zealand

Tasks Included:- Analysing data and providing reports for HR i.e for legal audits and or disciplinary action;- Releasing blocked emails in to the environment;- Managing the TS Security Remedy queue; - Adding websites to blocked lists;- Liaising closely with 3rd party Vendors;- Communicating with the business at all levels;- Assisting in the updating of the.

Wellington & Wairarapa, New Zealand

Tasks Included:- Proactive trend analysis;- Identification and logging of Problems;- Assisting TS Security, when required; - Liaising closely with 3rd party Vendors;- Communicating with the business at all levels; - Escalation of issues, where required;- Providing reports to TS Management;- Assisting the Helpdesk in the running of Severity 1 issues.

Wellington & Wairarapa, New Zealand

Tasks included; - User account management and provisioning, using Active Directory;- Assisted with virus cleanups on PCs;- Provided security reports for Managers on their staff’s Internet and mailbox use;- Provided guidance and technical support to the Helpdesk;- Escalation point where required 24x7;- Provided feedback to the team on their individual and.

Wellington & Wairarapa, New Zealand

Tasks included- Supporting NT 4.0;- Supporting Windows 2000;- Supporting Symposium (Helpdesk skill based routing software);- Supporting PC Banking; and- Re-imaging and installation of PCs.

Melbourne, Australia

Tasks included:- Windows 2000 Professional;- MSI packaging of Microsoft Office 2000 Premium;- MSI packaging of Microsoft Office 2000 Language Packs; and- RIS.

Wellington & Wairarapa, New Zealand

Tasks included:- Supporting Windows 95;- Supporting Microsoft Office Suite;- Supporting Windows NT4.0;- Novell Netware 5 Administration;- Supporting Novell Groupwise 5.5;- Printer and computer repairs; and- Accurate on-site troubleshooting, requiring diagnosis, research and solving of problems using practical, common sense and lateral thinking skills.