Nick Dahlberg Email and Phone Number

▪ Launched industry leading SIEM logging solution delivering event correlation for significantly reduce dwell time. ▪ Integrated SOAR solution into existing environment lowering many Incident Response workflows by a factor of 10.▪ Led Cyber Threat Intelligence initiative to identify and communicate security risks to leadership and allow better allocation of security budgeting dollars.▪ Developed Incident Response playbooks based on countless investigations, delivering quicker response times in prevention of cybercrime and fraud.▪ Prioritized vulnerability assessments and gap analysis for improved tracking of organizational risk.▪ Evangelized Security and Privacy culture via written and visual content for better ROI of companywide security awareness efforts.▪ Researched incident response, threat hunting and digital forensic techniques, tactics and procedures to develop internal capabilities and avoid additional tooling spend.▪ Carried CISOs vision to mature department from ‘ad-hoc’ methodology to defense in depth model resulting in drastically improved security posture.

▪ Assembled Team tasked with implementation of Enterprise Mobile Device Management solution for uniform configuration of endpoints, lowering deployment times from 1 day to 1 hour.▪ Delivered modern EDR solution to thousands of endpoints enabling cutting edge Detection and Response capabilities.▪ Standardized network routers, switches, access points, and configuration for faster deployment and lowered maintenance cost of nationwide branch networks.▪ Mentored junior technicians on business systems and culture for consistent flow of institutional knowledge and continued success.

• Citrix XenApp Environment - End User Support/Troubleshooting: Profiles/Apps/Printing• SAP Business Objects Crystal Reports 2013 - Edit/Modify/Schedule/Build Reports for SQL Database• Docusign Admin - Account Creation and Activation of Corporate/Enterprise Account• Active Directory Administrator – New/Change Users, Permissions/Security Groups• Build and Support IT Hardware/Software: Windows 7/8.1/10 and Mac OSX• Mobile Support - MS Exchange, Citrix Receiver App on Droid/Apple Products

•Build and Support IT Hardware, Software and Data Management: Windows XP, Windows 7, and Mac OSX•Setup and Support of Server and Remote Desktop Solutions•Install and Maintain Wired and Wireless Network/Network Devices and Printers•Graphic Design/Branding, Web, Social Media

• Testing, Support, and Repair: Windows XP, Vista, Windows 7, Mac OSX on Computers, Laptops, Netbooks, Tablets, and Mobile Devices• Installation and Configuration of Anti-Virus, Microsoft Office and other Software• Virus Removal and System Cleanup• Data Backup and Management• Customer Service and Counter Sales

• Computer Analysis/IT, Hardware and Software Integration, 3D Production Support, Render Wrangling, Command Line Rendering, Mental Ray, Autodesk Maya support.

Quality Assurance (QA) Team Lead• Scheduled and Distributed Test Cases and Software Builds to QA Test Group along with another QA Team Lead• Project: TrueCrime: New York City Quality Assurance Tester Level I• Tested, Verified, Validated, and Regressed Software through case based and Ad Hoc methods • PC: Call of Duty 2, Pac Man World, Condemned: Criminal Origins• Xbox 360: FullAuto• PS2, GameCube, Xbox: Ultimate Spiderman, True Crime: New York City