Nick Decker Email & Phone Number

Experience: Over 10 years in retail financial services, with 5 years in Branch Management.Skills: Successfully leads a team to achieve performance goals individually and as a team, resulting in severalsales and service awards for exceeding goals by 120 percent to 150 percent. Excellent communication,presentation, and listening skills. Developing training programs and new processes to enhance employeeexperience and member experience.Career highlights: Achieved multiple sales and service awards for top performance within the organization,nominated and graduated from the Go West Credit Union Association Leadership Institute, and named the 2021Branch Manager of the Year for my contributions to the organization, my peers, and my team.

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  Senior Branch Manager

  Bellco Credit Union

  Nov 2021 - Present - Parker, Colorado, United States

  Managed a team of 7 Member Service Advocates and the Assistant Branch Manager to deliverquarterly business goals while maintaining operational integrity. Served as a resource to peers forindustry knowledge, organizational knowledge, and District Manager, ran weekly meeting for productionand member experience. Achieved level two underwriting, driving decisions for the best interest ofthe organization. Increased the production level of the branch over previous years with measurabledifferences in overall production and member experience scores. Awarded branch manager of the yearfor 2021 for significant impacts to the organization, my peers, and my team at the Parker and SmokyHill branches.