● Initiated, planned, executed, controlled, and closed projects, always keeping the emphasis on building solid relationships with our clients, by fostering good communication, teamwork, monitoring progress, following through, and providing quality deliverables within the time constraints and scope of each project (PMBOK, PMI, PMP, & Lean Six Sigma trained)● Bid jobs presented by potential clients ● Compiled client list for business forecasting ● Improving daily processes utilizing Lean Six Sigma certification ● Procured materials with the best quality and cost ● Developed a team environment to build up current employees by cross training for continuing future growth ● Marketed and designed a new company logo and website, keeping our online presence updated daily● Researched industry trends and evaluated competitive products● Managed technological considerations to meet defined goals● Assessed and maintained equipment as needed● CNC operator, running CAD programming

● Responsible for the daily operations of a profitable multi-million-dollar scenic production facility● Facilitated the client’s needs by sharing a vested interest in the overall scope of their project, projecting realistic budgets, timelines, and milestones ● Supervised staff from multiple departments and provided/received constructive feedback to improve morale and foster individual/team growth● Implemented cross-training for our coworkers to enhance the team’s skills and promoted ownership through accountability● Regularly held weekly meetings implementing an open dialog utilizing an opportunity process improvement ● Evaluated regularly the efficiency of business procedures according to the company’s objectives and applied improvements● Responsible for numerous large client projects, from Nocatee to Beachwalk monuments and sign packages, to multiple theme parks and museum packages, to kids play areas for IKEA, to themed environments for Eleven22, from rough order of magnitude, to close, always making the client happy, and company profitable totaling several million dollars of profitability ● Managed procurement processes and coordinated staffing, materials, equipment for each project to be as efficient as possible and consequently getting a better return on investment.● Built lasting relationships with our clients, owning each project and facilitating trust that they can count on● Reviewed project scopes and adjusted resources, budgets, and timelines to promote profitability● Revised and/or formulated policies and promoted their implementation● Managed relationships/agreements with external partners/vendors/general contactors● Ensured that the company ran with legality and conformity to established O.S.H.A. regulations● Regularly met with the President and V.P. to make decisions for operational activities and set strategic goals● Led Project Management teams and advised on all our installs

● Directed all phases of broadcast projects, from concept to completion ● Worked closely with sponsors, designers, and builders, to get their optimum look● Lighting designer, fluent in today’s lighting technology● Developed set and designed concepts● Fostered highly communicative & collaborative team culture on all projects● Researched industry trends and evaluated competitive products● Managed technological considerations to meet defined goals

- Provided exceptional customer service to both our internal and external customers by ensuring that documentation is prepared and entered in the administrative systems in a timely, accurate, and professional manner- Worked closely with the ADS Business Processing Operations Manager on the 2016 "GAP" rate refresh project consisting of over 6600 QA line items once again surpassing expectations- Ensured that incoming rate changes and over-payees is filled in completely- Responsible for the 2016 CPO/TPA project product changes adjustments- Ensured turn around and projects were met on a daily basis- Ensured reporting to management of rate issues and producer status were validated- Collectively Adjusted rates of 1,359 active producers within prescribed timelines- Knowledge of administrative systems (APACS, OnBase, CMS, SCS, and Salesforce)- Handled escalated and complicated setup issues in a timely manner- Duties as assigned, filling various positions as needed

- Provided exceptional customer service to both our internal and external customers by ensuring that documentation is prepared and entered in the administrative systems in a timely, accurate, and professional manner- Worked closely with the ADS Business Processing Operations Manager on the 2015 "GAP" refresh project consisting of over 6500 QA line items, completing it with a less than a 3% margin oferror. This included successfully beating the ADS deadline by one week- Ensured that incoming rate changes and over-payees is filled in completely- Ensured timely communications on account statuses are given to management and accountrepresentatives in a timely manner- Ensured turn around and volume quotas were met on a daily basis- Ensured reporting to management of rate issues and producer status were validated- Collectively Adjusted rates of 1,359 active producers within prescribed timelines- Knowledge of administrative systems (APACS, OnBase, CMS, SCS, and Dealer Portal)- Handled escalated and complicated setup issues in a timely manner- Responsible for sorting various types of insurance policies for data entry or proper distribution- Sorted an scanned items into the systems via Fujitsu fi-6800- Sorted and delivered mail in Document Support Center (Mailroom)- Pulled checks and business from the archives for the underwriters- QA checks before final “lock box” send out- Duties as assigned, filling various positions as needed

- Facilitated customer needs in the throughout the store and online- Counseled customers- Helped drive mission based partnership opportunities- Operated point-of-sale transactions - Special ordered items as per request- Open and close procedures, deposits, and cash drawers- Designed displays and stocked as needed

Over twenty-seven years hands-on experience. Responsible for managing broadcast production and support activities, including concept development, talent, A/V services, business affairs, etc. Camera and CG Operator, Talent Direction, Producer, Director, Lighting, Set Design and Construction. Project Management, PMP Trained.

- Supervised, trained, and scheduled daily activities for staff- Lighting Director for all major clients and in house projects- Special Project Coordinator for all major projects- A1/A2 audio operator for in house and in field projects- Quality control for on-air product- Responsible for all phases of field, a/v, and studio production- Designed and constructed various sets for broadcast use- Accountable for a departmental budget including employee salaries- Reviewed employee performances for either raises or disciplinary actions